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Temporary Customer Service Advisor

4 months ago

Warrington, United Kingdom Page Personnel Full time

As a Temporary Customer Service Advisor you will be handling incoming calls from a customer base and ensuring they receive a professional and friendly customer experience. Client DetailsThe organisation is a well-respected entity in the not-for-profit industry. This role will be in their Warrington office.DescriptionAs a Temporary Customer Service Advisor you will:Respond to customer inquiries via phone, email, and live chat.Resolve customer complaints professionally and efficiently.Track customer interactions and transactions, recording details of inquiries, complaints, and comments.Communicate with internal departments to resolve customer issues as needed.ProfileA successful Temporary Customer Service Advisor should have:1 year's experience within a Contact Centre environment Experience with Zendesk is preferred, but not essential Excellent verbal and written communication skills.Strong problem-solving and negotiation skills.Proficiency in CRM systems and practices.Ability to work in a fast-paced, high-volume environment.A keen eye for detail and accuracy.Job OfferIn return, our client can offer:3 month temp role with the possibility of being extended or made perm Immediate start Competitive hourly rate