Engagement Delivery Manager

4 weeks ago

Bristol, United Kingdom BDO UK LLP Full time

Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.
Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them.
We’ll broaden your horizons
The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don’t just advise on their specific business challenges, they open doors for other teams to provide our firm’s wider service offering. To succeed in this agile environment, you’ll need to demonstrate excellent problem-solving skills and initiative. In return, you’ll have the opportunity for progression, and the chance to develop in one of the industry’s most exciting and varied roles.
We’ll help you succeed
Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.
You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively . You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.
The Junior Client Delivery Manager will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. They will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPIs, and our offering is tailor-made to suit the client’s needs. The Junior Client Delivery Manager will be a point of escalation both internally and for the client and will confidently deal with difficult situations.
You’ll be someone with:
Strong service delivery or project management experience in (in order of preference) a Finance environment, Professional Services or Financial Services
methodologies, preferably including PRINCE2.
Ability to lead a team, coaching and developing junior members.
Excellent understanding of a variety of project management methodologies, preferably including PRINCE2.
Requirement of 2 days a week minimum in the Bristol office
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business . We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
We can provide the best support for our clients and people when we’re working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you’ll always have access to the people and resources you need to do your best work .
We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e ’ve invested in state-of-the-art collaboration spaces in our offices . BDO’s people represent a wealth of knowledge and expertise , and w e’ll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
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