Client Engagement Specialist

4 weeks ago


Bristol, United Kingdom H2R Selection Limited Full time

**Job Title: Client Engagement Specialist**

**Location: Central Bristol, Hybrid**

**Salary: £23-25k + Bonus**

Our client, a specialist talent provider, is looking for a Client Engagement Specialist to join their Talent Partnering Team.

**Overview**:
**The core purpose of the role is**:

- Support designated Talent Partner Solution
- Ad hoc project support (both stakeholder engagement, and administrative)
- Ensure company processes are followed and standards maintained throughout the recruitment process.
- End to end recruitment support (CV submissions, interviews, offers, etc.)
- Provide data and reporting support to the business on a weekly, monthly & quarterly basis.
- Representing the client brand in all activities carried out.

**Role responsibilities**:

- Coordinate prompt interview follow up; obtain feedback from the consultant and relay to client stakeholder. See the process through to resolution (offer or rejection)
- Set up and attend regular touch point meetings to ensure the smooth delivery of account functions.
- Attend ad hoc briefing calls with clients and hiring managers as required.
- Promptly escalate any client challenges to the Talent Acquisition Manager, to successfully resolve.
- Collaborate with the finance team to fulfil placement requirements and resolve queries.
- Produce client reports as required, such as quarterly performance dashboards.
- Produce allocated business reports, to deadline, including, but not limited to: placements, pending starters, vacancy ownership etc.
- Supporting with supplier management / engagement
- Producing market intel as required
- Supporting with wider marketing initiatives / campaigns (content, events etc)



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