Consultation and Engagement Officer
2 months ago
**Job Purpose**
To support the delivery of high quality public consultation, engagement and research, which enables evidence-based decision making and complies with legal and good practice guidelines.
The post holder will be a corporately recognised specialist officer for consultation, engagement, e-participation, and the analysis, interpretation and dissemination of the results.
**Key Accountabilities**
- To assist with the promotion, design, analysis, interpretation and dissemination of corporate consultations, including advising on quantitative and qualitative approaches, corporate policy and standards and best practice. Analyse results, interpret findings and prepare reports and recommendations for internal and external customers.
- Help shape and deliver public engagement which is inclusive and reaches Bristol’s diverse communities and less-heard groups. Use public engagement to generate or test new ideas, increase public understanding of public sector activities, encourage active involvement in the community.
- Provide a consultancy service to individual departments, including advice, training and resources and to assist them in undertaking their own ‘self-service’ consultation and engagement.
- Maintain the online consultation and engagement survey platform and other tools to ensure policies & standards in consultation, data collection and quality are maintained.
- Carry out online consultation and engagement work, including discussion forums, e-bulletins and using social media.
- Use statistical and geographical analysis, data management and the maintenance of an audit trail incorporating quality assurance and quality control.
- Work with regional and local organisations, partners and departments to achieve effective, consistent and high-quality research, data analysis and to contribute to the formulation of best practice.
- Test the use of innovative techniques to consult, engage and communicate with a wide range of partners, stakeholders and the public.
**Essential Requirements**
- Experience of consultation and/or engagement and/or research, including undertaking a wide range of surveys using quantitative and qualitative techniques, with different audiences
- Ability to analyse and interpret data accurately and explain findings in high quality reports in various formats.
- Good communication skills including writing, listening, speaking, formal presentation, influencing, negotiating, as well as strong relationship management skills.
- Ability to innovate and generate new ideas to assist in resolving challenges relevant to consultation, engagement, research and/or data analysis.
- Ability to work effectively, flexibly and collaboratively in teams with a wide range of stakeholders to achieve shared outcomes.
- Ability to use social media and e-participation tools to promote engagement e.g., online surveys, discussion forums, e-bulletins.
- Willing and able to provide out of hours support for public engagement and consultation events, including evening and weekend working.
**Job Type**: Temporary contract
Contract length: 4 months
**Salary**: £200.00 per day
**Benefits**:
- Company pension
- Work from home
Work Location: Hybrid remote in Bristol
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