Manager - Product Problem Management Process
1 month ago
Forseven, a revolutionary company looking to transform the EV industry through cutting-edge technology and innovative engineering practices, is seeking a Quality manager to lead our Product Problem Management Process and join our highly skilled and dynamic Quality team. This pivotal role will operate in a hybrid capacity out of our office near Warwick, where the successful candidate will have the opportunity to work alongside some of the most visionary minds in the automotive field.
This is a rare and exciting opportunity to become part of a scale-up, where your contributions will play a crucial role in shaping the future of our forward-thinking company. With its rapid growth trajectory and dynamic nature, Forseven offers you an exceptional platform to help drive strategy as we expand into new horizons.
What you'll do....
Responsible for the overall leadership and delivery of the Product Problem Management Process you will ensure that all identified product issues are brought to a successful resolution and where appropriate, all necessary lessons are learned.
- Be the recognised champion and leader of the Forseven Problem Management Process by actively supporting and coaching all relevant areas of the business in its application and use.
- Drive the complete problem landscape and ensure all issues are progressed to resolution according to the agreed timeline.
- Lead and develop a small team of engineers (SVs - Problem Steerers) to ensure that all issues raised in their respective areas are managed in a transparent, timely and effective manner.
- Lead, coach and moderate the ‘handshake’ meetings to ensure all problem tickets are allocated to the appropriate process owner within the agreed timeframe.
- Create reports and present the Quality Problem landscape to senior management on a regular basis as well as identifying and escalating priority issues as necessary.
- Work cross functionally and across the complete vehicle life cycle (from Design and Virtual build right through to Customer Warranty and End of Life) and ensure all problem issues are raised and assigned to the correct department.
- Evaluate and provide recommendations to help the business make data driven decisions on how to improve future product quality.
Who you are....
- Degree or an equivalent level of qualification in automotive manufacturing, engineering, or a related field.
- Extensive experience as a quality leader with a proactive, independent and self-starting approach. Comfortable working in a fluid environment and able to collaborate effectively with multiple stakeholders including Design, Engineering, Supplier Quality, Manufacturing and Sales.
- In depth knowledge of vehicle and/or component manufacture and the quality methods necessary to deliver premium products to multiple markets.
- A positive behaviour mindset and influencer. Always looking for the best outcome for the customer and the business.
- Very strong presentational skills along with a logical and analytical thought process.
About us and our culture…
At Forseven, we are more than just a team of professionals; we are dynamic innovators, visionary collaborators and trailblazers who believe in making a difference. Our passion lies in revolutionising the electric vehicle industry through our cutting-edge advancements and sustainable solutions that aim to transform the way transportation is perceived.
Currently operating under stealth mode, our focus is entirely directed towards achieving excellence as pioneers in creating sustainable mobility solutions which will help shape the future of transportation.
We're looking for enlightened individuals who possess an unwavering passion, relentless drive, and insatiable curiosity to question conventional norms and push beyond perceived limitations.
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