Problem Manager

2 weeks ago


United Kingdom Vallum Associates Full time

Job: Problem Manager

Location: Remote, UK

Job Type: Contract Inside IR35

Job Description

We are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services operations. Your primary focus will be on minimizing the impact of incidents, preventing recurrence of issues, and driving continuous improvement initiatives.

  • Proactively identify and prioritize problems within the financial services domain through trend analysis, incident reports, and stakeholder feedback.
  • Conduct in-depth root cause analysis to understand the underlying issues contributing to incidents and problems. Collaborate with relevant teams to gather necessary data and insights.
  • Develop comprehensive plans for resolving identified problems, including short-term workarounds and long-term solutions. Ensure alignment with business objectives and regulatory requirements.
  • Collaborate with Incident Management teams to provide expertise and guidance during major incidents. Assist in determining appropriate escalation paths and prioritizing problem resolution efforts.
  • Assess the potential impact of identified problems on business operations, financial performance, and customer satisfaction. Implement risk mitigation strategies to minimize adverse effects.
  • Drive continuous improvement initiatives aimed at enhancing the reliability, stability, and efficiency of financial services processes. Leverage industry best practices and emerging technologies to optimize problem management practices.
  • Maintain transparent and proactive communication with stakeholders, including senior management, business units, and external partners. Provide regular updates on problem resolution progress and key milestones.
  • Maintain accurate documentation of problem management activities, including incident records, root cause analyses, and resolution plans. Generate insightful reports to track performance metrics and identify areas for improvement.
  • Proven experience \\as a Problem Manager within the financial services industry, with a strong understanding of banking, investment, or insurance operations.
  • In-depth knowledge of problem management methodologies, tools, and best practices. Experience with ITIL framework is highly desirable.
  • Banking Background


  • Problem Manager

    2 months ago


    United Kingdom Endeavour Recruitment Solutions Full time

    Technologies: Problem Manager ITIL ITSM French Fluent Dutch Fluent English incident and problem management Endeavour Recruitment has an excellent new opportunity for an experienced Problem Manager who is fluent in French and Dutch to work for a client in the financial sector in Anderlecht, Belgium. The selected Problem Manager is expected to be ITIL...

  • Problem Manager

    2 months ago


    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UK Job Type: Contract Inside IR35 Job Description We are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services...

  • Problem Manager

    2 weeks ago


    United Kingdom Vallum Associates Full time

    Job: Problem ManagerLocation: Remote, UKJob Type: Contract Inside IR35Job DescriptionWe are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services operations....

  • Problem Manager

    2 weeks ago


    United Kingdom Vallum Associates Full time

    Job: Problem Manager Location: Remote, UK Job Type: Contract Inside IR35 Job Description We are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services...

  • Problem Manager

    2 weeks ago


    United Kingdom Vallum Associates Full time

    Job: Problem ManagerLocation: Remote, UKJob Type: Contract Inside IR35Job DescriptionWe are seeking a skilled Problem Manager with extensive experience in the financial services sector to join our dynamic team. As a Problem Manager, you will be responsible for identifying, analyzing, and resolving complex problems within our financial services operations....

  • IT Change

    1 week ago


    United Kingdom UKAEA Special Techniques Group Full time €52,293

    Salary: £52,293 (inclusive of MPP) + excellent benefits including outstanding pension Confirmed Grade: Level 5 Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world’s energy? If so, read on. Fusion, the process that powers the...


  • United Kingdom Different Technologies Pty Ltd. Full time

    Forseven, a revolutionary company looking to transform the EV industry through cutting-edge technology and innovative engineering practices, is seeking a Quality manager to lead our Product Problem Management Process and join our highly skilled and dynamic Quality team. This pivotal role will operate in a hybrid capacity out of our office near Warwick,...

  • Problem Manager

    3 weeks ago


    United Kingdom Vallum Associates Full time

    Problem Manager - Recent Banking experience Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement...

  • Problem Manager

    3 weeks ago


    United Kingdom Vallum Associates Full time

    Problem Manager - Recent Banking experience Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement...


  • United Kingdom Program Manager, EMEAAPAC Full time

    For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From our...

  • Problem Manager

    5 days ago


    United Kingdom Mansion House Consulting Full time

    Problem Manager - Financial Services - Sheffield based/Hybrid Working - PAYE contract Are you a passionate and confident Problem Manager ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy,...


  • United Kingdom BusinessRiskTV Full time

    Unpacking the UK’s talent crisis: How skills shortages threaten business growth in 2024. Skills and labour shortages holding back your business growth or threatening your ability to maintain existing levels of business activity in 2024? The year 2024 dawns with a familiar unease for many British businesses. Is the UK having a labour shortage? Not just...

  • Manager - Banking

    3 weeks ago


    United Kingdom Vallum Associates Full time

    Problem Manager - Recent Banking experience Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement...

  • Manager - Banking

    3 weeks ago


    United Kingdom Vallum Associates Full time

    Problem Manager - Recent Banking experience Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement...


  • United Kingdom Different Technologies Pty Ltd. Full time

    Forseven, a revolutionary company looking to transform the EV industry through cutting-edge technology and innovative engineering practices, is seeking a Quality manager to lead our Product Problem Management Process and join our highly skilled and dynamic Quality team. This pivotal role will operate in a hybrid capacity out of our office near Warwick, where...

  • IT Project Manager

    5 days ago


    United Kingdom Pixartprinting - a Cimpress Company Full time

    A key member of Pixartprinting’s technology team, you will lead project teams that solve people, process and technology problems by gathering and analyzing requirements; understanding existing capabilities; designing functional solutions. You are responsible for managing the development of new Pixartprinting capabilities that have a software development...


  • United Kingdom Gearset Limited Full time €85,000 - €100,000

    As a PM, you’ve likely experienced first-hand the huge benefits of working with a development team that can iterate and deliver quickly as a result of automation and great DevOps practises. At Gearset, we want to bring those benefits to the hundreds of thousands of teams building on top of Salesforce, the platform that underpins the world’s biggest...


  • United Kingdom Gearset Limited Full time €85,000 - €100,000

    As a PM, you’ve likely experienced first-hand the huge benefits of working with a development team that can iterate and deliver quickly as a result of automation and great DevOps practises. At Gearset, we want to bring those benefits to the hundreds of thousands of teams building on top of Salesforce, the platform that underpins the world’s biggest...

  • Manager - Banking

    3 weeks ago


    United Kingdom Vallum Associates Full time

    Major Incident Manager - Recent Banking experience Rate: £500 a day Inside IR35 The client is looking for a strong Incident Manager with Incident process skills. The resource also supports the delivery of exciting backlogs. About You: You're passionate and driven about delivering high-quality technology services. You're a clear and...

  • Manager - Banking

    3 weeks ago


    United Kingdom Vallum Associates Full time

    Major Incident Manager - Recent Banking experience Rate: £500 a day Inside IR35 The client is looking for a strong Incident Manager with Incident process skills. The resource also supports the delivery of exciting backlogs. About You: You're passionate and driven about delivering high-quality technology services. You're a clear and...