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Software Support Consultant
2 months ago
Overview Our client produces an automation software platform for the pharmaceutical industry.
They are seeking a Software Support / Solutions Consultant to join their Professional Services team where you will be responsible for delivering a variety of professional services, including SME, training and pre-sales demonstrations
Providing SME support to the product delivery team on future enhancements of the products
Provide training on products to current, potential or new clients
Diligently provide support, including pre-sales support, to clients via teleconferencing, email ticketing system, instant chat, face-to-face and over the telephone
Effectively liaise with clients as required on professional service projects
Experience in a support, implementation or consulting position
Remote working
~ 8% Employer pension
~ Private medical insurance