Specialist Sales Consultant
4 weeks ago
Contract: Full time
Matcher Technologies Ltd
Location: Hybrid – Hybrid – two days a week based in the office in Tattenhall, Chester, United Kingdom,
three days a week from home. Regular global travel as required.
Salary: Competitive package based on experience
Matcher Technologies Ltd develops, implements, and supports IT-based quality management systems for fertility centres, donor banks and animal breeding centres internationally.
Our main product, IMT Matcher, is a quality management system specifically created for the fertility sector, to help prevent errors through misidentification of patients, donors, their gametes, and embryos. Equally importantly, IMT Matcher also helps customers provide traceability, ensure regulatory compliance, and analyse their operations to increase their control and optimise outcomes.
The IMT Matcher system comprises software and networked IT hardware, used primarily within the embryology and andrology laboratories, but is also used throughout other parts of the fertility centre including cryo stores, operating rooms, and product storage areas. Matcher delivers major benefits to all users, including the biologists, laboratory directors, quality managers, doctors, nurses, and administration staff.
We are seeking a hard-working, professional, candidate with recent sales and relationship management experience. This individual will join our international sales team and will report to the Distribution Manager based in Toronto, Canada. On a day-to-day basis they will be based in our UK head office, working closely with the other departments based there. This sales position has four main areas of focus:
50 in UK and internationally) through regular communication, support the customer order process using our eCommerce platform Gob2b, answer any order queries the service & support team may have, conduct follow-up calls to ensure orders are fulfilled and paid in a timely manner.
Assist prospective and existing customers to prepare quotations and other sales documents, explain individual customer pricing plans to prospects and customers. Conduct sales negotiations, follow-up with prospects to get the contract signed. Managing customer accounts
Identify opportunities within our existing customer base, capitalise on these, identify threats relating to our existing customer base and to our target market so these can be avoided, regularly monitor the satisfaction and performance of each customer account, increasing their value where possible through increased sales.
To support all four areas of responsibility, the successful candidate will be required to travel globally each month. A BA Hons degree (or equivalent) in business or a BSc degree (or equivalent) in biology or a related field
Minimum 4 years recent experience in sales/customer service roles post-graduation
Fluency in English
Ability to travel internationally monthly.
Proficiency with Microsoft Office
Proven experience demonstrating IMT’s core values: responsiveness, quality of outputs, collaboration and integrity.
Proficiency in additional languages
Benefits include a competitive salary, pension contributions, and a discretionary annual bonus scheme.
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