Telephone Adviser

5 days ago


United Kingdom Alzheimers Society Full time

About The Role
Location: Essex
Contract: Permanent
Are you looking for a rewarding career where every day is different?
Do you have the passion and drive to make a positive difference in people's lives who are affected by dementia? Would you like to work within a supportive and compassionate team where we work openly, combining our strengths, helping us to achieve more together?
Our Hospital discharge team are there to provide support to people with a diagnosis of Dementia with a successful discharge from hospital to ensure that they have the right support to return to their homes safely and with confidence. This role will support people and help provide the tools and knowledge to make informed decisions about their future. This particular role will be based in Basildon Hospital and will require a large amount of walking throughout the different departments. There is no direct care element to the Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia by working collaboratively with teams within the hospital.
About you

Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).
The ability to travel across County of Essex independently.
Closing date: 15th January 2025
Interview Date: W/C 27th January 2025
About You
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer's Society we're working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We're here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK's largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert , listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate , we are kind and honest, and we don't shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
JBRP1_UKTJ


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