Telephone Adviser
4 weeks ago
About The Role
We are offering a great opportunity to join our team as a Dementia Adviser, providing personalised support to people diagnosed with dementia and their carers
About the role
Location: Essex
Contract: Permanent
As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals.
Your role as a Dementia Adviser will include:
Supporting people affected by dementia, families and carers to access vital services.
Improving people's sense of well-being, enabling them to have more control over their lives.
Assisting with the identification of needs, providing information and access to relevant services.
Promoting our amazing Dementia Advice service and building relationships with a range of health and social care professionals.
About you
Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).
The ability to travel across local area independently when required.
Closing date: 17th January 2025
Interview date: 30th & 31st January 2025
About You
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer's Society we're working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We're here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK's largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert , listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate , we are kind and honest, and we don't shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
JBRP1_UKTJ
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