Technical Services Account Manager

2 weeks ago


United Kingdom MCS Group Full time

MCS Group is seeking an Enterprise Technical account manager to join an MSP with a phenomenal array of clients across multiple areas of industry. As the TAM you will be hands-on across networking, apps, and security, and ultimately responsible for the entire IT estate of your clients, and will require excellent stakeholder management combined with technical capability.
Troubleshoot a variety of issues as a senior point of escalation across Networking, applications, virtualisation, cloud, security and products.
Deliver project work and coordinate across multiple teams and skills to achieve the objective
Own and lead teams across the delivery of IT services for your clients
Ensure the best services for your clients by getting to grips with their needs, and meet these challenges with your technical experience and knowledge
A 3rd level degree in an IT or related field
~Hands-on experience across, networking, virtualisation, cloud and applications



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