Technical Account Manager

4 weeks ago

United Kingdom Intertek Group Plc Full time

Embark on a rewarding journey with Intertek  as a Technical Account Manager . Take the lead on our pivotal retail programs and collaborate closely with renowned UK retailers and brands. At Intertek, we are seeking individuals who want to be part of a trusted team serving some of the world's leading brands, companies, and governments. As a Technical Account Manager, you will ensure KPIs are met, auditors are trained and calibrated, and our key clients are happy with programme
Full Clean UK Driving License
Have previous experience auditing to retailer standards, and technical management of programmes
Possess the necessary competencies to facilitate the training of auditors
Exceptional Leadership Skills: Demonstrate outstanding leadership qualities, fostering a collaborative and high-performance team culture while driving operational excellence
Customer-Centric Approach: Exhibit a strong commitment to delivering exceptional customer service, ensuring quality service delivery, and maintaining high standards of written and spoken communication
As a Technical Account Manager,  you will directly report to the Client Technical Account Director.
Support in selecting prospective auditors 
Act as an approved trainer, overseeing the training and refreshing of auditors through various platforms, including remote or online methods
Ensure auditors align with the contract criteria, including the development and execution of shadow and witness audit plans
Review audit reports for quality and alignment, manage feedback and facilitate training sessions
Stay updated on relevant legal requirements and policies, promptly informing auditors of any changes
Home Based. Travelling to clients across the UK as needed, occasional travel abroad. Full Time. Permanent.
Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
Competitive Benefits, including Company Car Allowance
Development and career opportunities around the Globe 

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