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3rd Line Support Engineer

2 months ago

Wiltshire, United Kingdom Sopra Steria Limited Full time

When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. Hybrid fixed with 3 days a week in Salisbury.
We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.
Integration reports on new software and hardware entering the estate
Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM)
Third-line support to site teams and projects
Writing, reviewing and maintaining processes and procedures
Work with business and security frameworks (ITIL, JSP, IMM
SCCM Administration Software distribution, OS deployment and monthly Patches
Software integration and compatibility testing
Group policy, and client end point
Software packaging knowledge
It would be great if you had:
ITIL v4
Employment Type: Permanent
Location: Hybrid Fixed: 3 days in Salisbury
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets.