Technical Support/ Telephone Support Advisor
2 weeks ago
We are looking for a Technical Support Advisor to join our growing Support Services team Building effective relationships with customers, you will advise them on how to configure Microlise software, author complex specifications for customisations and provide training when required. Are you experienced in providing technical support to a variety of user levels? Conduct online and face-to-face sessions at customers' sites as well as in-house
Work with other departments to ensure the smooth implementation of new customers
Provide technical & product training (internal and external) as well as create new documentation and knowledge base articles
Experience using Service Now would be advantageous
Microsoft platform software and systems/supplier knowledge
When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Royal Mail.
Full support and training to ensure you are well equipped to succeed in your role.
~ Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success
~ Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
~25 days holiday, excluding bank holidays, increasing with service.
~ Employee Assistance Programmes
~ Free Costco membership, 20% off EE mobile and line rental, and other local discounts
~ Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
~
-
Customer Support and Technical Support Advisor
2 weeks ago
Coventry, United Kingdom Cygnus Systems Full time**Role Title**: Customer service / Technical Support Advisor **Location: Coventry, CV5 9RN** - Applicants should be with in a sensible communicable distance from **Coventry, CV5** - Office based 8am - 5pm **Full time** **A. Job description**: As a Customer / Technical Support Advisor, your primary responsibility is to provide prompt and efficient...
-
Customer Service Advisor
13 hours ago
Coventry, United Kingdom Reed Business Support Full time**Position**: Customer Service Advisors **Salary**: £10.34 P/H **Contract**: Permanent Contracts **Location**: Coventry.CV3. Office based. **Working Shifts**: 9.00am - 6.00pm **Reed Specialist Recruitment** are delighted to be supporting a local Coventry company that are regularly looking out for call centre **Customer Service Advisors**. Our client...
-
Customer Service Advisor
1 month ago
Coventry, United Kingdom Obsidian Logistics Support Ltd Full timeOur client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Tuesday to Saturday. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not Retail or Food customer service backgrounds. You will...
-
Customer Service Advisor
4 weeks ago
Coventry, United Kingdom Obsidian Logistics Support Ltd Full timeOur client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, is desirable. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not...
-
Technical Support Advisor
2 days ago
Coventry, United Kingdom Hamlin Knight Full timeFrench speaking Technical Support Advisor - Part time - 19 hours a week - Coventry based client. Monday to Friday
-
Customer Service Advisor
4 days ago
Coventry, United Kingdom Reed Business Support Full time**Position**: Customer Service Advisors **Salary**: £10.30 p/h - £12.00 p/h (department dependant and skills required) **Contract**: Permanent Contracts **Location**: Coventry. Office based. **Working Shifts**: FT (37.5) and PT (20 or 25) - Various shifts available **Reed Specialist Recruitment** are delighted to be supporting a local Coventry company...
-
Technical Support Advisor
1 week ago
Coventry, United Kingdom Microlise Full timeSupport Services - Coventry, United Kingdom - From £25,000, dependent on experience - **Closing Date**: 22.05.2024 We are looking for a **Technical Support Advisor **to join our growing Support Services team! Your core focus will be to provide exceptional support for both customers and employees on all Microlise products. You will act as a liaison between...
-
Technical Support Advisor
2 weeks ago
Coventry, United Kingdom Microlise Full timeSupport Services Coventry, United Kingdom From £25,000, dependent on experience Closing Date: 22.05.2024 We are looking for a Technical Support Advisor to join our growing Support Services team! Your core focus will be to provide exceptional support for both customers and employees on all Microlise products. You will act as a liaison...
-
Technical Support Advisor
2 weeks ago
Coventry, United Kingdom Microlise Full timeWe are looking for a Technical Support Advisor to join our growing Support Services team! Your core focus will be to provide exceptional support for both customers and employees on all Microlise products. You will act as a liaison between various internal teams and our customers; proactively seeing incidents through to resolution, ensuring agreed SLAs...
-
Technical Support
1 month ago
Coventry, United Kingdom Reed Full time**Technical Support Advisor - Birmingham - Upto £30,000 - IT Services** Are you looking for a new opportunity with a business that values their staff? Are you all round IT Technician that is looking for a step up in their career? **Key Technical Skills/experience Required**: - Office 365 - Strong experience of Outlook/Exchange Online and password...
-
Customer Support Advisor
6 days ago
Coventry, United Kingdom Brite Recruitment Full time**CUSTOMER SUPPORT ADVISOR** **Coventry / Hybrid** **£21,300 - £22,300** An award-winning mutual Building Society are recruiting for a hardworking and professional **Customer Support Advisor**to join their team, providing outstanding customer service to members who are going through financially challenging times. This is a telephone-based role which...
-
French speaking Technical Support Advisor
2 days ago
Coventry, United Kingdom Hamlin Knight Full timeFrench speaking Technical Support Advisor - Part time - 19 hours a week - Coventry based client. Hours and days of work are: Monday 8am - 12pm (4 hours) Tuesday 8am - 12pm (4 hours) Wednesday 8am - 12pm (4 hours) Thursday 8am - 12pm (4 hours) Friday 8am - 11am (3 hours) This is a rapidly growing company that offer so great company benefits such...
-
Experience Telephone Customer Service Advisor
1 month ago
Coventry, United Kingdom J & J Reason & sons Full time**Job description** Reason Transport are seeking an experienced customer service Telephone advisor to join our quality customer services / Traffic Team at our Coventry Distribution facility. **Your goal will be to achieve performance and service level targets, meet and exceed customer expectations, resolve queries and find solutions.** The ideal...
-
Experienced Customer Service Telephone Advisor
2 weeks ago
Coventry, United Kingdom J & J Reason & sons Full timeReason Transport are seeking an experienced customer service Telephone advisor to join our quality customer services / Traffic Team at our Coventry Distribution facility. **Your goal will be to achieve performance and service level targets, meet and exceed customer expectations, resolve queries and find solutions.** The ideal **Customer Service Advisor...
-
French speaking Technical Support Advisor
3 weeks ago
Coventry, United Kingdom Hamlin Knight Full timeFrench speaking Technical Support Advisor - Part time - 19 hours a week - Coventry based client.Hours and days of work are:Monday 8am - 12pm (4 hours)Tuesday 8am - 12pm (4 hours)Wednesday 8am - 12pm (4 hours)Thursday 8am - 12pm (4 hours)Friday 8am - 11am (3 hours)This is a rapidly growing company that offer so great company benefits such as:Hours: 9.00am to...
-
French speaking Technical Support Advisor
22 hours ago
Coventry, United Kingdom Hamlin Knight Full timeFrench speaking Technical Support Advisor - Part time - 19 hours a week - Coventry based client.Hours and days of work are:Monday 8am - 12pm (4 hours)Tuesday 8am - 12pm (4 hours)Wednesday 8am - 12pm (4 hours)Thursday 8am - 12pm (4 hours)Friday 8am - 11am (3 hours)This is a rapidly growing company that offer so great company benefits such as:Hours: 9.00am to...
-
Customer Support Advisor
5 days ago
Coventry, United Kingdom Brite Recruitment Ltd Full time**CUSTOMER SUPPORT ADVISOR** **Coventry / Hybrid** **£21,300 - £22,300** An award-winning mutual Building Society are recruiting for a hardworking and professional **Customer Support Advisor** to join their team, providing outstanding customer service to members who are going through financially challenging times. This is a telephone-based role which...
-
Technical Support Engineer
1 month ago
Coventry, United Kingdom Rise Technical Recruitment Limited Full time**Technical Support Engineer (Solar PV)** You can be based in or near any of the following: Birmingham, Coventry, Leicester, Tamworth, Nuneaton, Rugby Office and field based **£30,000 - £40,000 + Training + Car Allowance/Travel expenses + Holiday + Pension** Are you looking to gain technical knowledge within the renewable energy sector for a leading global...
-
Experienced Support Worker
1 day ago
Coventry, United Kingdom Randstad Student Support Full time €11Randstad Student & Worker Support wants you! We're on the lookout for dependable individuals in Coventry to assist students with disabilities in taking notes during classes. This part-time gig offers an hourly rate of £11.Flexible working hours * 28 days holiday pay pro rata * £44 per hour * Chance to learn something new every day. Working...
-
Experienced Support Worker
4 days ago
Coventry, United Kingdom Randstad Student Support Full time €11Randstad Student & Worker Support wants you! We're on the lookout for dependable individuals in Coventry to assist students with disabilities in taking notes during classes. This part-time gig offers an hourly rate of £11.Flexible working hours * 28 days holiday pay pro rata * £44 per hour * Chance to learn something new every day. Working...