Senior HR Generalist

4 weeks ago


London, United Kingdom IPOE Consulting Full time

This is a full-time on-site role for a Senior HR Generalist, to join this rapidly expanding financial services firm, located in London. The Senior HR Generalist will be responsible for managing ER case load from start to finish, implementing and maintaining HR policies, ensuring compliance with labour and employment law, providing HR guidance. The Senior HR Generalist will also manage HR projects as and when required.

Main responsibilities will include;

  • Acting as the first point of contact for employees and line managers on all Human Resource queries and supporting the Director of HR on all day-to-day operational HR duties.
  • Provide in-house HR advice and support, ensuring that all company policies and processes are consistently applied and that all HR queries are dealt with promptly and reliably.
  • Managing & supporting managers with ER matters from beginning to end with matters such grievance, disciplinaries and escalation to Director of HR when necessary.
  • Conducting exit interviews and identifying key trends
  • Advising managers on recruitment and selection strategies
  • Monitoring key recruitment metrics, such as turnover and retention rates
  • Coordinating the appointment process for successful applicants
  • Collaborate with HR colleagues to support a ‘one team’ approach to ensure we maintain continuously improvement within the team and business.
  • Supporting cases of maternity and paternity leave, flexible working queries and other practices
  • Supporting the team with relevant training as and when necessary
  • Assist with recruitment activities as and when required, including preparing job descriptions, job advertisements (internal and external), interviewing, offer letters, contracts of employment, contract amendments
  • Providing monthly reports and assisting with various HR projects
  • Overseeing and monitoring staff performance, career development and appraisal processes
  • Responsibility for all Personnel Files including auditing the files, electronic filing, and adhering to the internal audit process, DPR & Data Protection regulations.
  • Identifying, sourcing, and booking training courses both from internal and external providers.
  • Must be able to exercise judgment and independently take appropriate action within defined HR Policies and procedures.
  • Management and maintenance of the London office – meeting rooms, H& S, stationary, general administration, and ad-hoc projects as and when required.

To be considered for this position, ideal candidates must have the following experience, skills and qualifications;

  • 2-3 years generalist HR experience
  • Strong ER caseload management
  • Previous experience working in an SME or start up or similar industry.
  • Strong understanding of Human Resources (HR) principles and practices
  • Experience in implementing and maintaining HR policies.
  • Knowledge of Labour and Employment Law
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team.
  • Bachelor’s degree in human resources, Business Administration, or related field
  • Professional HR certification (e.g. SHRM-CP/SCP, PHR/SPHR) is a plus
  • CIPD qualification (preferred)
  • communication and problem-solving


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