Technical Support Consultant
2 weeks ago
If you are looking for consultant jobs in the UK, we have some great opportunities. This position is for a full time Technical Support Consultant. This is a fully remote role, however, it may require some visits to the office in Didcot . The salary is between £45,000 and £50,000. The hours are standard office hours.
Needed for this roleFirstly, you must have 3+ years of Oracle PLSQL experience in database development and design.
Secondly, logical and analytical problem-solving skills
Furthermore, you must be customer service focused, with the ability to communicate complex issues in clear and concise language to our clients.
Also, 1+ years of Microsoft.Net development experience in VB.NET or C#, web services, and XML.
Likewise, good knowledge and understanding of ERP, accounts receivable, or credit management
Ability to clearly document processes and technical subject manner and ability to liaise with technical and business colleagues
Lastly, be confident and have a professional telephone manner.
Role overviewAs a Technical Support Consultant, you will be working within our support and development environment, working closely with our Operations Director.
You will be responding to incoming emails and calls and investigating and resolving reported issues using your application and database skills.
Developing new procedures and packages in PLSQL to enhance our customers usage experience
You will work closely with our Product Director to translate new product requirements into technical specifications for our development team.
You may be required to undertake small development changes using your Microsoft.NET skills.
CompanyThe client is a UK-based developer of specialist dispute management and cash collection software. They have been successfully implementing systems for over 24 years and have delivered significant benefits for our portfolio of clients, which includes many blue-chip household names.
Our core software is developed in Appeon PowerBuilder and Microsoft.NET and runs on an Oracle or Tibero database.
Why should you apply?Firstly, this will give you a chance to join a stable and mature company.
Secondly, to become part of a hardworking, dedicated small team
Also, to be a proactive member of a company that is solely focused on customer satisfaction
Likewise, 23 days of annual holiday
Furthermore, this role gives you death-in-service coverage.
Finally, full training on our highly competitive credit management software will be provided.
If you have the skills for the role please apply now.
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