Technical Support Consultant
3 weeks ago
This position is for a full time Technical Support Consultant. This is a fully remote role, however, it may require some visits to the office in Didcot . The hours are standard office hours.
Firstly, you must have 3+ years of Oracle PLSQL experience in database development and design.
Furthermore, you must be customer service focused, with the ability to communicate complex issues in clear and concise language to our clients.
Also, 1+ years of Microsoft.Net development experience in VB.NET or C#, web services, and XML.
Likewise, good knowledge and understanding of ERP, accounts receivable, or credit management
Lastly, be confident and have a professional telephone manner.
As a Technical Support Consultant, you will be working within our support and development environment, working closely with our Operations Director.
You will be responding to incoming emails and calls and investigating and resolving reported issues using your application and database skills.
Developing new procedures and packages in PLSQL to enhance our customers usage experience
You may be required to undertake small development changes using your Microsoft.NET skills.
The client is a UK-based developer of specialist dispute management and cash collection software. Our core software is developed in Appeon PowerBuilder and Microsoft.NET and runs on an Oracle or Tibero database.
Likewise, 23 days of annual holiday
Furthermore, this role gives you death-in-service coverage.
Finally, full training on our highly competitive credit management software will be provided.
A personalised and efficient recruitment service within the IT Industry
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