Customer Relations Manager

2 weeks ago


London, United Kingdom Mindshare Spain SA Full time

We’re looking for a Strategy Director to join our team and help us champion inclusive, purposeful, and effective work that adds value to our clients’ business and positively impacts our audience’s lives. We value diversity of thought and believe it’s essential to creating truly representative strategies. This role offers the opportunity to work with beloved brands and stay at the forefront of the evolving landscape of data-driven communication and digital commerce.
Lead strategic responses with the account team to ensure high-quality strategic and executional output
Ensure that the strategic approach is ‘full funnel’ and connected across consumer journey, c apturing both short and long-term outcomes
Work with teams to define a strategic approach to holistic measurement and testing
Seek opportunities to grow existing client scopes and services where relevant to drive business growth
Possessing a strong understanding of performance marketing principles alongside side brand marketing theory
25 days annual leave and your birthday day off
Ongoing internal and external training opportunities
The opportunity to attend industry conferences and awards nights
Career and personal progression
Excellent pension matching structure
About Mindshare Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK – such as Unilever, Ford, KFC, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.
We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. Committed to Diversity & Inclusion
To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM , Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
#



  • London, United Kingdom Starsight | Analyst Relations Full time

    Company Description.nStarsight Communications is Europe's largest and most respected EMEA analyst relations (AR) consultancy. We provide growth and scale companies with strategic expertise and hands-on tactics to enhance their analyst relations. Founded by experienced AR practitioners, Starsight Communications is committed to delivering exceptional results...


  • London, United Kingdom Starsight | Analyst Relations Full time

    Company Description.Starsight Communications is Europe's largest and most respected EMEA analyst relations (AR) consultancy. We provide growth and scale companies with strategic expertise and hands-on tactics to enhance their analyst relations. Founded by experienced AR practitioners, Starsight Communications is committed to delivering exceptional results...


  • London, United Kingdom Insight Select Full time €45,000

    Customer Relations Manager (Mandarin or Turkish speaking) - London - £45,000 plus travel allowance and bonus and excellent benefits My client is a global leader in the property / real estate market, they are seeking a Customer Relations Manager to join the team in ensuring the customer is receiving exceptional service from point of exchange throughout the...


  • London, United Kingdom Fuel Public Relations Full time

    _PR Internship _ **About us** Fuel Public Relations is a boutique communications agency specialising in intelligent, high profile, compelling campaigns which deliver impact and success. We work with ambitious, forward-thinking national and international clients to enhance positioning, reputation and appeal for discerning B2B and B2C audiences. Our...


  • London, United Kingdom Southbank Centre Full time

    We are looking for a Customer Relations Manager to join our Visitor Experience and Ticketing department on a permanent full time basis.  The Customer Relations Manager is a role that responds to customer feedback and complaints, and undertakes key administrative tasks to keep our events running smoothly for visitors. The role sits in the Visitor...


  • London, United Kingdom Insight Select Full time

    Customer Relations Manager (Mandarin or Turkish speaking) - London - £45,000 plus travel allowance and bonus and excellent benefits    My client is a global leader in the property / real estate market, they are seeking a Customer Relations Manager to join the team in ensuring the customer is receiving exceptional service from point of exchange throughout...


  • London, United Kingdom Insight Select Full time €45,000

    Join to apply for the Customer Relations Manager role at Insight Select 2 days ago Be among the first 25 applicants Join to apply for the Customer Relations Manager role at Insight Select Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job...


  • London, United Kingdom The OHUB - Public Relations Full time

    We are seeking a highly motivated and detail-oriented individual to support the investment relations team as an **IR Assistant **at a renowned Financial Services company. If you're a proactive multitasker with excellent communication skills and a passion for investment relations, we want to hear from you! **IR Assistant (based in London, Salary: £57k -...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, Greater London, United Kingdom Southeastern Full time

    Job Type:PermanentJob Sector:Customer ServiceRegion:LondonLocation:4 More London Riverside/ Hybrid Working Salary: £33,000 to £33,000 per annum Salary Description: £33,000 per annum plus free travel Posted: 30/04/2024 Recruiter: Southeastern Job Ref: seastern/TP/125/2239 - FML/D/116A fantastic Customer Relations Quality Manager position has arisen...


  • London, United Kingdom Southeastern Full time

    A fantastic Customer Relations Quality Manager position has arisen working out of our modern London Bridge Head office. As Customer Relations Quality Manager you will be responsible for looking to continuously drive and improve the quality of responses created by the Customer Relations Team, including our outsourced Customer Service provider. You will...


  • London, United Kingdom VDC Trading Ltd Full time

    An efficient, personable and capable Customer Relations Executive is required to join the highly successful and dynamic customer service department here at VDC. He /she will be responsible for ensuring complete customer satisfaction from the reactive sales and customer service department. The CRE will be responsible for ensuring orders are processed quickly...


  • London, United Kingdom Informa Connect Full time

    Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom Nimax Theatres Full time

    **Customer Relations Clerk** Job description Job title: Customer Relations Clerk Business unit: Box Office/ Ticketing Responsible to: Customer Relations Supervisor Key internal contacts: Box Office Operations Manager Box Office Supervisors Access and Education Officer **About Nimax Theatres** Our theatres currently have a combined capacity of 5,600...


  • London, United Kingdom Nimax Theatres Full time

    **Customer Relations Advisor** Job description Job title: Customer Relations Advisor Business unit: Box Office/ Ticketing Responsible to: Customer Relations Supervisor Key internal contacts: Box Office Operations Manager Box Office Supervisors Access and Education Officer **About Nimax Theatres** Owned by Nica Burns and Max Weitzenhoffer, Nimax...


  • London, United Kingdom Nimax Theatres Full time

    Customer Relations Clerk Job description **Job title**: Customer Relations Clerk **Business unit**:Box Office/ Ticketing **Responsible to**: Customer Relations Supervisor **Responsible for**: N/A **Key internal contacts**: Box Office Operations Manager Box Office Supervisors Access and Education Officer About Nimax Theatres Owned by Nica Burns and...