Service Charge Officer

2 weeks ago

London, United Kingdom 4Recruitment Services Full time

4Recruitment Services are seeking to assist our housing association client based in South London.

You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures.

The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Therefore you MUST have a good technical understanding of service charges as well as being competent with Excel.

The client will allow hybrid working once training has been completed. Working hours are Monday to Friday 9:00am – 5:00pm

DUTIES AND RESPONSIBILITIES INCLUDE:

  • Handle service charge enquiries from residents and internal staff
  • Work with your managers to answer escalated customer complaints
  • Work closely with the analysts prior to service charge estimates and actuals are sent to ensure accuracy
  • Investigate and where necessary make service charge adjustments in ERP
  • Participate and contribute to projects relating service charges
  • Liaise with key stakeholders to ensure accuracy of service charges
  • Ensure emails sent to the service charge mailbox are responded to accurately in a timely manner
  • Ensure all enquiries from residents are acknowledged 
  • When necessary attend face to face meetings with residents to resolve disputes
  • Support the rent team with any service charge queries, including those from local authorities

ESSENTIAL REQUIREMENTS:

  • Understanding of Landlord and Tenant legislation and best practice, with more detailed knowledge of aspects that relate to service charges.
  • Knowledge of the application of service charges in the social housing sector.
  • Proven excel skills, handling, manipulating and checking large volumes of data

What we offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

By submitting your details you agree to ourT&C's

Talk to Bal Sunner , the specialist consultant managing this position

#J-18808-Ljbffr

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge OfficerLondon BridgeFull Time - HybridTemporaryWe have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based...

  • Service Charge Officer

    5 hours ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a...

  • Service Charge Officer

    3 hours ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Islington, London Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in Islington, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a...

  • Service Charge Officer

    7 days ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    1 week ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...

  • Service Charge Officer

    7 days ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3...

  • Service Charge Officer

    3 weeks ago

    London, United Kingdom Service Care Solutions Full time

    Service Charge Officer Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based and 3...

  • Service Charge Officer

    1 month ago

    London, United Kingdom Page Personnel Full time

    Immediately available position within a large housing association - Manage service charge and rent revenues **About Our Client**: A large housing association in London with a friendly fiance team. **The Key responsibilities are**: - Provide comprehensive financial information and reporting with commentary for service charge activities on a monthly basis;...

  • Service Charge Officer

    3 weeks ago

    London, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Service Charge Officer Location: IslingtonSalary / Pay Rate: £26 P/H (Umbrella)Job Type: TemporaryThe RoleWe are currently seeking a Service Charge Officer to work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation. The Service Charge Calculations...

  • Service Charge Officer

    5 days ago

    London, United Kingdom The Hyde Group Full time

    Service Charge OfficerLondon BridgeUp to £41,000Hyde is looking to recruit a Service Charge Officer.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...

  • Service Charge Officer

    1 month ago

    London, United Kingdom Islington Council Full time

    We are seeking a Service Charge Officer to join our friendly and hardworking team. The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial...

  • Service Charge Officer

    3 days ago

    London, United Kingdom The Hyde Group Full time

    Service Charge OfficerLondon BridgeUp to £41,000Hyde is looking to recruit a Service Charge Officer.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...

  • Service Charge Officer

    2 hours ago

    London, United Kingdom Adult Social Care Full time

    Service Charge Officer London Bridge Full Time – Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...

  • Service Charge Officer

    10 minutes ago

    London, United Kingdom Adult Social Care Full time

    Service Charge Officer London Bridge Full Time – Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...

  • Service Charge Officer

    4 days ago

    London, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £41,000** Hyde is looking to recruit a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home...

  • Service Charge Officer

    1 hour ago

    London, United Kingdom The Hyde Group Full time €41,000

    Service Charge Officer London Bridge Up to £41,000 Hyde is looking to recruit a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Daniel Owen Ltd. Full time

    Monday - Friday Ongoing temp - perm position £18-19p/h PAYE 9am - 5:30pm Office based Must have previous experience within Service Charges for Social Housing Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: The Service Charge...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom Kane Recruitment Full time

    Service Charge Officer The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio.GeneralDevelop and maintain knowledge of the legislation and...

  • Service Charge Officer

    2 weeks ago

    London, United Kingdom JOB SWITCH LTD Remote Work Freelance Full time

    Service Charge Officer The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio. General Develop and maintain knowledge of the legislation...