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IT & Facilities Technician
2 months ago
Role: IT and Facilities Technician
Location: Cardiff Bay (2 - 3 days in the office is required)
An IT and Facilities Technician is vital in providing technical and physical infrastructure support to our client, a leading software company in Cardiff Bay. This hybrid role combines responsibilities from IT support and facilities management, which can vary depending on the organisation’s size and specific needs.
The IT and Facilities Technician role is ideal for someone who enjoys working and learning technology and has a practical approach to maintaining a physical workspace. This may suit an experienced candidate, a recent graduate OR someone looking for a new challenge that has the required attitude/skillset.
IT Support
Providing technical support to employees, including helpdesk duties.
Training staff on software and hardware usage.
Managing user accounts, permissions, and access controls.
Performing regular data backups and ensuring data security.
Assisting with disaster recovery planning.
Facilities Management
Overseeing the maintenance of the physical workplace, including HVAC, electrical, plumbing, and lighting systems.
Coordinating repairs and ensuring that the facility complies with safety regulations.
Managing building access, security systems, and surveillance.
An all-round technical background in IT support
Is confident and has the desire to provide assistance in office repairs/facilities management needs
Ability to perform minor repairs and maintenance tasks.
IT-related qualifications (CompTIA, MS Certifications, Degree)
Working knowledge of cloud technologies (Azure and AWS)
Familiarity with basic principles of Cyber security and data privacy
Employer Bonus Scheme
~25 days holiday + option to buy
~ Private Healthcare
~ Very generous pension
~ Homeworking + 2-3 days in the office in Cardiff
~ Cycle to work scheme
~ Employee Assistance Programme
For immediate consideration please send your CV in today.