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Estates Manager Property
2 months ago
Estate Manager Location: London (Hybrid)
Capstone have partnered with a leading, international, specialist residential asset management company, responsible for managing a mixture of luxury, private, and social housing properties. Their London office was established in 2020, and since then has gone from strength to strength, acquiring a substantial portfolio of properties. The Company employs in-house teams in lettings, property management, and back-office support services. The UK company is a young, dynamic, and thriving business that is continuing to seek new UK opportunities for development and growth. The office is based in central London with easy access to transport links.
The Estate Manager will report to the Senior Asset Manager and must ensure the Group’s properties are maintained to a high standard by conducting management and maintenance supervision of the estate to a high standard, obtaining maximum productivity, efficiency, quality service, and upholding all aspects of compliance. Managing multiple properties to ensure quality control of all assets, estate, security, health, and safety.
Overseeing Reactive/Planned maintenance of all assets and ensuring timely attendance of service providers.
Reviewing Service Charge Budget and expenditure from External Managing Companies of Leasehold blocks.
Maintaining accurate records and documentation of building activities and submitting monthly reports to the Head of Department.
Overseeing/managing Minor New Works and property renovations.
Actively engaging in Contract selection of service providers.
Understanding all aspects of estate management services and supporting your team to confidently deal with all aspects of their roles.
Preparing and managing allocated budgets to quality standards and records.
Lettings, Property Managers, Property Accountants, and other external agents.
Engaging with onsite Building Caretakers/Concierge/Securities on the smooth running of the property, creating estate manuals (key log reg, water flushing reg, compliance reg), and devising the management plan.
Conducting monthly audits of Building Managers' schedules followed by quarterly appraisals.
Ensuring Building Managers strictly adhere to weekly compliance tests within their buildings, reviewing reports, and taking appropriate action.
Actively engaging in the training and development of your Building Managers.
Monitoring the performance of service providers, providing reports on efficient performance, and advising on contract renewals.
Ensuring Work Permits and suitable RAMS are submitted by contractors.
You will be responsible for managing the allocated assets, but you also need to be a team player. Experience in Block/Estate Management and understanding of all aspects of Block Management Services.
Experience in Service Charge/Budget/Cost Saving management.
Health & Safety knowledge and experience of implementation.
IOSH or NEBOSH qualification.
In addition to a competitive salary, we offer:
~25 days holiday plus UK Bank/Public holidays.
~ Discretionary bonus.
~ Company Pension (Salary Sacrifice).
~ Private Medical Insurance (Vitality).
~ Enhanced Maternity Pay (subject to eligibility).
~ Hybrid Working (3 days in the office, 2 working from home).
~ Dog-friendly office (1 day per week subject to Company policy)
