Residential Property Manager

4 weeks ago


London, Greater London, United Kingdom Premier Estates Full time

Job Title: Residential Property Manager

Job Summary:

Premier Estates is seeking a highly skilled Residential Property Manager to join our team. As a key member of our property management team, you will be responsible for delivering a quality property management service to our clients.

Main Responsibilities:

  • Ensure correspondence, emails, and telephone calls are responded to within the timeframes set out in our published Customer Service Charter.
  • Visit each development on a monthly basis and as necessary, documenting all site inspections on 'Qube' software.
  • Liaise with Directors and/or Committee Members regarding proactive maintenance.
  • Monitor the performance of regular routine contractors.
  • Liaise with residents and/or contractors regarding repair and maintenance requests.
  • Instigate and monitor to completion insurance claims.
  • Plan, specify, and tender cyclical maintenance, major repairs, and routine contracts.
  • Advise regarding breaches of the lease, nuisance, Landlord and Tenant legislation, general requests, queries, etc.
  • Arrange insurance cover in respect of each development in accordance with company policy.
  • Arrange audit of the scheme accounts as soon as possible after the year-end.
  • Prepare a service charge estimate in advance of each financial year.
  • Monitor actual expenditure on a scheme-by-scheme basis.
  • Supervise the authorisation of invoices and the payment of contractors.
  • Monitor the collection of service charges and other payments required by the lease.
  • Arrange, give notice, attend, chair, and minute AGMs and EGMs as necessary.
  • Ensure compliance with Company Secretarial duties and Companies House requirements, where appropriate.

Requirements:

  • Previous property management experience and a passion for providing exceptional quality and service.
  • Experience working within a busy and demanding environment.
  • Industry-relevant qualifications, i.e., IRPM, RICS, or IOSH, are desirable but not essential.
  • Ability to work independently from home.
  • Strong communicator in both written and verbal.
  • Ability to multitask and prioritise a busy workload.
  • Strong problem-solving and decision-making skills.
  • Time management – ability to prioritise tasks and resources.
  • Proficient IT skills.
  • Meticulous attention to detail.
  • Full UK driving license.

About Premier Estates:

Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principle of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.

Benefits:

  • Remote work option.
  • Day off on your birthday.
  • Free staff events.
  • Westfield Health cash back plan, with surgery options.
  • 25 days holiday, plus the option to buy extra holiday.
  • Christmas closure.


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