Residential Property Management Specialist
4 weeks ago
Property Management Recruitment is seeking a skilled Residential Property Management Specialist to join our team. This role is centered around delivering high-quality property management services in a residential environment for a mixed-use development. You'll be working closely with the Property Manager to provide excellent service to residents, commercial tenants, and visitors, aligning with the client's values and vision.
Key Responsibilities
Oversee the efficient management of residential leasehold properties, acting as a communication link between the Property Manager, contractors, and residents of the residential scheme.
Build and maintain strong relationships with resident representatives and associations, facilitating open communication on all property-related matters.
Support communication efforts by updating residents via newsletters and operational notices using the dedicated app.
Assist in overseeing service contracts for the Concierge team, ensuring high standards are met and queries are handled promptly.
Manage financial aspects such as monthly expenditure reviews, budgeting, and liaising with the finance team for accurate reconciliations and forecasts.
Handle insurance claims, coordinating with brokers and providing monthly updates.
Ensure all procedures and policies are up-to-date, clearly communicated, and in line with the lease requirements. Regularly review and maintain the resident portal to ensure information is current.
Requirements
Exceptional written and verbal communication skills.
Ability to work collaboratively and communicate effectively with various stakeholders.
At least 2 years of experience in a junior residential property management role.
Solid understanding of residential leases and statutory regulations.
Discretion and professionalism in managing sensitive information.
Progressing towards ATPI qualification.
Strong knowledge of RICS Service Charge Codes and relevant regulations.
Proficiency in IT and property management systems.
About Us
Property Management Recruitment is a leading recruitment agency specializing in property management roles. We pride ourselves on providing exceptional service to our clients and candidates, and we're committed to finding the best talent for our clients' businesses.
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