Policy Adviser, Data

2 days ago


Stroud Gloucestershire, United Kingdom Ecotricity Full time

It is a varied position dealing with a wide customer demographic from domestic installations to large scale corporate installs.
This department provides substantial training and support to ensure you develop and achieve your professional goals, as well as being an expert in your field. Provide exceptional customer service to Microtricity customers through any issues or problems that they may have – over the phone, by email and face-to-face
Maintain customer data within relevant systems
Any other ad-hoc duties as requested by Team Leader, Manager or Head of Department

Confident and professional telephone manner
Good planning and organisational skills
Good computer literacy with experience of Microsoft Office
Healthcare plan, life assurance and generous pension contribution
Hybrid working
Various company discounts (including shops, gym, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.
Ecotricity is Britain's greenest energy company. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.
We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.



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