Policy Advisor, Data Specialist

4 days ago


Stroud, Gloucestershire, United Kingdom Ecotricity Full time
About the Role

This is a varied position dealing with a wide customer demographic from domestic installations to large-scale corporate installs.

This department provides substantial training and support to ensure you develop and achieve your professional goals, as well as being an expert in your field.

Key Responsibilities
  • Maintain customer data within relevant systems
  • Provide exceptional customer service to Microtricity customers through any issues or problems that they may have
  • Perform ad-hoc duties as requested by Team Leader, Manager or Head of Department
Requirements
  • Confident and professional telephone manner
  • Good planning and organisational skills
  • Good computer literacy with experience of Microsoft Office
  • Ability to work in a fast-paced environment
What We Offer
  • Healthcare plan, life assurance and generous pension contribution
  • Hybrid working
  • Various company discounts (including shops, gym, days out and events)
  • Holiday of 25 days (plus bank holidays) & ability to buy/sell days
  • Cycle to work scheme, car pooling and onsite parking available
About Ecotricity

Ecotricity is Britain's greenest energy company. Our mission is to change the way energy is made and used in Britain by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills and sun parks in Britain.

We're committed to making a positive impact on the environment and our community.



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