Policy Advisor, Data Specialist
4 days ago
This is a varied position dealing with a wide customer demographic from domestic installations to large-scale corporate installs.
This department provides substantial training and support to ensure you develop and achieve your professional goals, as well as being an expert in your field.
Key Responsibilities- Maintain customer data within relevant systems
- Provide exceptional customer service to Microtricity customers through any issues or problems that they may have
- Perform ad-hoc duties as requested by Team Leader, Manager or Head of Department
- Confident and professional telephone manner
- Good planning and organisational skills
- Good computer literacy with experience of Microsoft Office
- Ability to work in a fast-paced environment
- Healthcare plan, life assurance and generous pension contribution
- Hybrid working
- Various company discounts (including shops, gym, days out and events)
- Holiday of 25 days (plus bank holidays) & ability to buy/sell days
- Cycle to work scheme, car pooling and onsite parking available
Ecotricity is Britain's greenest energy company. Our mission is to change the way energy is made and used in Britain by replacing fossil fuels with clean, renewable energy.
We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills and sun parks in Britain.
We're committed to making a positive impact on the environment and our community.
-
Business Policy Specialist
2 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and passionate Business Policy Specialist to join our team at Ecotricity. As a Business Policy Specialist, you will play a crucial role in providing exceptional customer-centric service to our business customers.Key ResponsibilitiesProvide first contact resolution to business customers via inbound and outbound...
-
Business Policy Specialist
2 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and passionate Business Policy Specialist to join our team at Ecotricity. As a Business Policy Specialist, you will play a crucial role in providing exceptional customer-centric service to our business customers.Key ResponsibilitiesProvide first contact resolution to business customers via inbound and outbound...
-
Data Coordinator
5 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleThis is an exciting opportunity to join our team as a Data Coordinator - Sustainability Specialist, where you will play a key role in supporting our Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025.Key ResponsibilitiesGather, input, and analyze data across all business activities...
-
Data Coordinator
5 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleThis is an exciting opportunity to join our team as a Data Coordinator - Sustainability Specialist, where you will play a key role in supporting our Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025.Key ResponsibilitiesGather, input, and analyze data across all business activities...
-
Data Insights Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled Data Insights Specialist to join our Credit Management Department at Ecotricity. As a key member of our team, you will be responsible for designing, developing, and delivering data solutions to meet the needs of our stakeholders.Key ResponsibilitiesDesign and develop data solutions to meet stakeholder...
-
Business Policy Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and passionate Business Policy Specialist to join our team at Ecotricity. As a Business Policy Specialist, you will be responsible for providing exceptional customer-centric service to our business customers, delivering first contact resolution and proactive support.Key ResponsibilitiesProvide top-class customer...
-
Business Policy Specialist
5 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob DescriptionJob Title: Business Policy Specialist - Energy ExpertJob Summary:We are seeking a highly skilled Business Policy Specialist to join our team at Ecotricity. As an Energy Expert, you will be responsible for providing exceptional customer-centric service to our business customers, delivering first contact resolution via various channels, and...
-
Business Policy Specialist
5 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob DescriptionJob Title: Business Policy Specialist - Energy ExpertJob Summary:We are seeking a highly skilled Business Policy Specialist to join our team at Ecotricity. As an Energy Expert, you will be responsible for providing exceptional customer-centric service to our business customers, delivering first contact resolution via various channels, and...
-
Data Infrastructure Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleEcotricity, a pioneering green energy provider, seeks a skilled Data Engineer to join its internal team. This technical role will contribute to the delivery of projects, business as usual, and help the company become more efficient by leveraging its data. Key ResponsibilitiesDeliver high-quality data solutions on time and to specification.Build...
-
Data Infrastructure Specialist
6 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleEcotricity, a pioneering green energy provider, seeks a skilled Data Engineer to join its internal team. This technical role will contribute to the delivery of projects, business as usual, and help the company become more efficient by leveraging its data. Key ResponsibilitiesDeliver high-quality data solutions on time and to specification.Build...
-
Data Insights Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking an experienced data analyst to join our team at Ecotricity, a leading green energy company. As a Senior Data Analyst, you will play a key role in driving business growth and decision-making through data-driven insights.Key ResponsibilitiesDevelop and maintain complex SQL queries to extract and manipulate data from multiple...
-
Data Insights Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking an experienced data analyst to join our Credit Management Department, which handles activity relating to the collection of unpaid energy bills and other companies within the Ecotricity Group.Key ResponsibilitiesManage high quantities of data to make good and timely decisionsBuild collaborative relationships with team members and...
-
Data Insights Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleJob SummaryWe are seeking an experienced data analyst to join our Credit Management Department, which handles activity relating to the collection of unpaid energy bills and other companies within the Ecotricity Group.About YouYou will be an experienced data analyst with a proven track record in Business Intelligence, data manipulation, and...
-
Data Insights Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleWe are seeking an experienced data analyst to join our Credit Management Department, which handles activity relating to the collection of unpaid energy bills and other companies within the Ecotricity Group.The successful candidate will have a proven track record in BI, data manipulation, and problem-solving, with experience in building...
-
Data Insights Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleWe are seeking an experienced data analyst to join our Credit Management Department, which handles activity relating to the collection of unpaid energy bills and other companies within the Ecotricity Group.The successful candidate will have a proven track record in BI, data manipulation, and problem-solving, with experience in building...
-
Data Insights Specialist
6 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleWe are seeking an experienced data analyst to join our Credit Management Department, which handles activity relating to the collection of unpaid energy bills and other companies within the Ecotricity Group.The successful candidate will have a proven track record in BI, data manipulation, and problem-solving, with experience in building...
-
Data Infrastructure Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout The RoleWe are seeking a highly skilled Data Solutions Engineer to join our team at Ecotricity, the UK's first true green energy provider. As a key member of our internal team, you will contribute to the delivery of projects, business as usual (BAU) activities, and help us become more efficient by leveraging our data.ResponsibilitiesTake ownership of...
-
Quality Assurance Specialist
2 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full time £28,000 - £30,000Job Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Ecotricity. As a Quality Assurance Specialist, you will play a vital role in ensuring the highest levels of customer satisfaction by evaluating performance and identifying improvement strategies.Key Responsibilities:Evaluate the...
-
Quality Assurance Specialist
2 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full time £28,000 - £30,000Job Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Ecotricity. As a Quality Assurance Specialist, you will play a vital role in ensuring the highest levels of customer satisfaction by evaluating performance and identifying improvement strategies.Key Responsibilities:Evaluate the...
-
Quality Assurance Specialist
4 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full time £28,000 - £30,000Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Ecotricity. As a Quality Assurance Specialist, you will play a vital role in ensuring the highest levels of customer satisfaction by evaluating performance and identifying improvement strategies.Key Responsibilities:Evaluate the accuracy and performance of customer...