Digital Asset Manager

3 weeks ago

England, United Kingdom ICP Full time

ICP is a worldwide leader in Content Operations, offering Solutions that deliver exceptional business outcomes for global brands such as Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna.
Widely recognized for our deep subject matter expertise and experience across a wide range of industries, we elevate and enhance our clients’ content lifecycle technologies and business processes to orchestrate the frictionless flow of content across Marketing and Commerce ecosystems.

We offer integrated Solutions that leverage our expertise in Content Operations across Digital Asset Management, Digital Commerce, and Creative Operations. By unlocking business value through Strategy and Consulting, and maximizing its potential through Content Services and Production, we deliver the best possible experience for our clients, their partners, and customers.

This role will focus on Digital Asset Management and/or Product Information Management services as an integral function in day-to-day martech operations. You will manage, enrich and quality assure assets across brands, develop and host user training sessions, share industry best practices, and add value at every level of client engagement. You may also assist with Digital Rights Management (DRM), manage user queries, create reports, and develop engaging relationships with key account individuals to promote system adoption across markets.

“Ensure ICP operates on a solid foundation by building strong client relationships and supporting their objectives
• Build a good understanding of clients’ business issues, industry, competitors, and brands
• Maintain a solid understanding of martech, digital advertising, DAM, PIM, etc
• Work with team members to problem solve and consult with account leadership as required
• Lead and ensure execution of established account process across team
• Hosting single or group training sessions with agency stakeholders and users, as required by client
• Gap analysis support for clients
• Support with training Brand Asset Managers on the account
• Maintain a good understanding of the client's Brands to support business and agency users in maximizing DAM adoption.
• Compassion – Doing the right thing means driving connection within our community and caring for one another.
• Remember, help will always be offered to those at ICP
• Creative Thinking – Last but not least, the willingness to learn and enjoyment of the problem-solving process are vital for our mission.

Team leadership & subject matter expert in appropriate fields
• Excellent Microsoft Office skills and technical understanding
• Comfortable using Excel to manipulate data and run basic formulas


Proficiency in the French language is required.
• 2-4 years industry experience in media, digital asset management, librarian sciences or archives preferred but not required
• 2-4 years experience using a digital asset management system or other tech system such as a digital library, CMS, PIM, or CRM preferred but not required
•

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