Deputy Head of Services and Solutions Pricing
1 month ago
Driving Services and Solutions sustainable growth and profitability by developing customer/retail pricing activity, including Protection, Installation and On Demand portfolios. Assist with ensuring that Services and Solutions pricing activity is compliant with relevant regulatory and policy standards, including General Insurance Pricing Practices and Consumer Duty.
- Location: Flexible
- Category: Non-Life
- Type: Permanent
Key duties (including, but not limited to):
- Development of pricing strategies to deliver sustainable growth & optimise profit, delivering value to the customer and business. In doing so, engage and influence key stakeholders in the development and delivery of customer pricing strategy
- Deploying a conduct-rich approach to customer pricing, including discretionary discounting, campaigns, acquisition and customer lifetime pricing strategy and optimisation
- Partner across the business to ensure deep understanding of competitor strategies and customer behaviour in products & pricing, applying insights into the deployment of pricing strategy
- Support the development of new products and campaign strategies, including playing a leading role in relevant cross-functional strategic projects
- Ensure that customer pricing is aligned to technical pricing strategies, brand and market positioning strategies
- Within all aspects of the role put the Customer at the heart of decision making and support Services and Solutions ambition to lead the digital transformation of their industry
- Educated to honours degree level (upper second class) potentially with progress towards relevant professional qualification
- Several years (7 years+) experience of, preferably bringing experience from services, insurance and also other industries
- Working in matrix organisations and of successfully influencing/engaging with senior leaders
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