Deputy Service Manager
1 month ago
Driving Services and Solutions sustainable growth and profitability by developing customer/retail pricing activity, including Protection, Installation and On Demand portfolios. Assist with ensuring that Services and Solutions pricing activity is compliant with relevant regulatory and policy standards, including General Insurance Pricing Practices and Consumer Duty.
Flexible
Type: Permanent
Deploying a conduct-rich approach to customer pricing, including discretionary discounting, campaigns, acquisition and customer lifetime pricing strategy and optimisation
Support the development of new products and campaign strategies, including playing a leading role in relevant cross-functional strategic projects
Ensure that customer pricing is aligned to technical pricing strategies, brand and market positioning strategies
Within all aspects of the role put the Customer at the heart of decision making and support Services and Solutions ambition to lead the digital transformation of their industry
Educated to honours degree level (upper second class) potentially with progress towards relevant professional qualification
Several years (7 years+) experience of, preferably bringing experience from services, insurance and also other industries
Working in matrix organisations and of successfully influencing/engaging with senior leaders
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