Senior Customer Lifecycle Manager

2 months ago


London, United Kingdom Dragonfly People Full time

Senior Customer Lifecycle Manager

A Senior Customer Lifecycle Manager is required by a rapidly growing Fintech. The Senior Customer Lifecycle Manager will help to develop new product lifecycle activities and lead strategic changes across the existing credit card customer base. You’ll be responsible for identifying and developing lifecycle management activities with the aim of growing engagement with the customers and supporting them with their needs.

Essential skills and experience

  • Experience developing and managing customer lifecycle activities.
  • Excellent project management skills, including planning, critical thinking, and adaptability.
  • Excellent stakeholder management skills, with experience collaborating closely with a range of people to achieve common goals.
  • Excellent verbal and written communication skills.

You should apply if:

  • You love rolling up your sleeves to get things done and enjoy leading activities from start to finish.
  • You care deeply about helping customers manage their money and want to make a big impact quickly.
  • You love collaborating with people to make things happen.


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