Manager, HR Data

2 weeks ago

London, United Kingdom IHS Towers Full time

Founded in 2001 by the trio of Sam Darwish, William Saad and Mohamad Darwish, along with a strong team of telecoms sector engineers, IHS Towers is one of the largest independent owners, operators and developers of shared communications infrastructure in the world by tower count and is the largest independent multinational towerco solely focused on the emerging markets, with nearly 40,000 towers across its 11 markets. IHS continues to grow and develop its existing positions and offerings in Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa and Zambia while continuing to explore new opportunities in Emerging Markets.

Job Description

PURPOSE

The Manager, HR Data & Analytics acts as a key member of the Group HR team, liaising with a broad range of stakeholders to ensure the successful use of HR data and to help improve HR reporting to the HR team, business, leadership team and to support our external reporting requirements. This is a big opportunity for the right person to help improve and mature our data management, reporting and deliver real insight to improve our people performance. The role holder is responsible for providing accurate and timely HR information, data and analysis and supporting the improvement of our HR data, systems, and processes.

RESPONSIBILITIES

  • Support the development and implementation of the IHS HR data strategy.
  • Develop and produce the global HR dashboard; continually looking to improve the IHS’s people reporting capabilities.
  • Manage the global people databases and sources including the Global HR database, IHS Academy training data, Applicant Tracking System (ATS) and any related HR applications governing data quality to ensure data is up-to-date, accurate and complete.
  • Work closely with senior stakeholders, understanding their requirements and presenting solutions based on data insights.
  • Provide data and analytics for regular projects and processes including organisational design work, talent acquisition, training, talent management, diversity & inclusion, performance management and succession planning.
  • Be responsible for the HR inputs into regular company level reporting i.e. quarterly ESG & GRI reporting, ensuring robust preparation and management of the HR data and documentation.
  • Provide data and insight for HR Leadership and Governance Meetings, providing challenge as necessary to help make data driven decisions.
  • Identify and drive improvements in the management and use of HR data as well as opportunities to simplify, standardise and improve HR policies and processes.
  • Act as a subject matter expert for data analysis across HR, providing training, coaching and support as required including running the data working group.
  • Ensure compliance with data protection laws and policy (i.e. GDPR).
  • Identify data issues/risks and raise through the appropriate channels.
Qualifications

COMPETENCIES

Functional Competencies

• Strong background in HR and people data analysis/data manipulation/problem solving in both digitized and manual data environments

• Knowledge and experience of creating HR metrics for reporting at senior leadership and Exco/Board level forums

• Excellent communicator able to write and present clear, visual reports which are accessible for a range of audiences

• Handling sensitive data in accordance with data protection regulations

• Advanced skills in creating, managing, and analyzing databases and spreadsheets i.e. Microsoft Excel, SQL (or similar)

Behavioural Competencies

  • Entrepreneurial mindset- always seeking ways to make improvements and influence change; challenging the status quo
  • Highly motivated and can work with minimal supervision.
  • Effective influencing, communication and collaboration with stakeholders across multiple teams and countries and at all levels of seniority
  • A team player who demonstrates an understanding of the need to share and work with others to achieve common goals.
  • Ability to work in fast paced environment
  • Effective organisational, prioritisation and planning skills

Organizational Competencies

  • Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
  • Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
  • Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
  • Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
  • Sustainability - Safeguarding the health, safety and wellbeing of all stakeholders. Constantly seeking to create positive impact in the communities we serve. Providing a diverse and inclusive environment for our people, delivering education opportunities enabling them to thrive. Working to reduce the environmental impact of our operations.

REQUIRED QUALIFICATIONS

Education

  • Bachelor's Degree in a relevant field required

Experience

  • 4 Years’+ experience working in HR data analytics and reporting
  • 4 Years’+ experience working in / alongside Human Resources across a variety of disciplines across centres of excellence and country HR teams

Knowledge, Skills and Abilities

  • Highly skilled in the use of the Microsoft Office suite, particularly in Excel and SQL.
  • Working knowledge of multiple human resource disciplines
  • Knowledge of working with HR Information Systems preferred
  • Strong background in HR and people data analytics
  • Process analysis and continuous improvement tools (and mind set) i.e. Lean, Six Sigma
  • Project management skills desirable

Additional Information

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.

If this sounds like you, we encourage you to apply

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