Telephone Sales Account Manager

2 weeks ago


St Albans Hertfordshire, United Kingdom Red Door Recruitment Full time

Our long standing and well-respected client based in St Albans are looking for a full or part-time Sales Account Manager to join a close knit and friendly team. They are a training provider widely used - a very rewarding environment relating to children's services.
They are now seeking an outstanding sales account manager to expand and grow the sales of their training products. This role offers excellent earning potential
Salary: £25k basic with a realistic OTE £35k+ (pro-rated if part time)
* Hours: Mon and Thurs in the office, the rest of the week WFH - ideally at least 20 hours.
* A competitive package with an excellent commission rate for sales won
* A 'family first' culture with some flexible working
* A values-based recognition scheme
* £500 Referral Bonus for referring new talent
* Professional qualifications support for apprentices and paid membership
* Death in service insurance of 4 times salary
* Enhanced Maternity/Paternity Leave - After a required length of service
* MiRewards benefits platform offers shopping discounts, fuel cards and more
* On-site parking
* Access to Medicash, including assistance with the cost of eye tests, optical, dental, prescriptions and holistic treatments, amounting to £900 per year, Cycle to Work Scheme, Enhanced Employee Assistance Programme for Immediate Family, Group support including annual Group conference and annual review of benefits
Key Responsibilities for the Sales Account Manager:
* Build new customer relationships, help secure new customer contracts, and deliver excellent customer service for new and existing customers
* Providing customer support by phone, email and the website
* Support creating new sales leads and opportunities through email and outbound calls
* Undertaking research and supporting the team to gain customer/market insight
* Managing a portfolio of customer contracts, ensuring they receive the highest quality service, enable continued growth and satisfaction levels
* Updating and maintain the CRM system
For this Sales Account Manager role the client is looking for:
* Able to use initiative, problem solving skills, Confident, excellent interpersonal skills, communicate well with people, Excellent office/IT skills: able to use MS word, MS excel, Google/Microsoft docs, spreadsheets, email
* Strong literacy skills: able to construct and write emails using correct grammar and spelling, Strong customer service skills, customer focused and with an ability to build strong relationships and understand customer needs, Flexible and responsive to changing business priorities
* Self-motivated and able to work alone
* If you are interested in this Sales Account Manager role, please apply now
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.



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