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Reconciliations Analyst
4 months ago
Job Description Description
Salary Range: 25K-30K depending on experience
CPS is one of the UK’s most successful Microsoft solutions practices focused on delivering technical and business focused solutions that drive digital transformation.
Reporting to the PMO Manager, the role of the Assurance Analyst is to support the Compliance function by applying governance to processes and procedures and contribute to the continual improvement of the business. The Assurance Analyst will be responsible for the successful management and improvements of the Corporate Risk Register (RAID), the management of the QMS (ISO9001) and supporting the PMO.
The Assurance Analyst will also be required to develop effective relationships with stakeholders across the business to deliver on objectives.
Operational Governance
Drive awareness and adoption of the governance process
Review and propose improvement to operational governance processes and tools
Management and updating of RAID log, including collaborating and coordinating the development and implementation of risk / issue mitigation action plans
Help identify and manage risks and issues
Bring stakeholders together, to ensure risks, issues and dependencies are being actively managed and mitigated across the business
Provision of monthly RAID business intelligence for Head of Compliance and wider stakeholder consumption
Ensure the Delivery Framework is being followed
Capture and circulate minutes for the following meetings and ensure progression of actions
Weekly Project Review Boards (PRB)
Weekly Pipeline meetings
Quarterly Sales meetings
XLT meetings
Internal Systems Governance Board
Proposition Development Board
Supporting the Heads of Practice on the continual improvement, adoption and instilling the correct behaviours for:
Timesheet and DPU completion
Project Deliverable sign off process
Project Closure process
The Delivery Framework
Ensure CPS maintain Microsoft Solution Partner Designations by keeping functional owners accountable for:
Certifications
Updating Partner Portal
Ensuring objectives are being met in agreed timeframes
QMS
Management and continual improvement of the QMS (Quality Management System)
Raise awareness of the QMS to the business and provide regular training and updates using corporate communication channels
Hold Process owners to account for maintenance and adoption of Operational processes and procedures
Creation and maintenance of operational library
Carry out internal audits to ensure the business is confirming to the ISO9001 standard
Ensure all non-conformances are:
Tracked with the RAID log
Associated remediation plans
Resolved within a timely manner
Maintain ISO9001 certification by ensuring successful completion of the external surveillance audit
PMO Support
Governance of projects including expenses and budgets
Dynamics CRM Administration
Project Online Administration
Opportunity verification and closure
CRM Training
CRM/PWA Pipeline alignment
Internal Process Ownership
Weekly meetings with Sales to understand pipelines and upcoming resource demands
Resource management and delivery
Using Power BI to deliver reports to Senior Management
Risk and Issue Management
Stakeholder management
Compliance issue reporting and escalation
Cadence
RAID Log review meeting to ensure teams are on target:
Weekly LT sync – 2 days in advance
Monthly Leadership meeting – 1 week in advance
Quarterly XLT meeting – 2 weeks in advance
Monthly status review with Head of Compliance
RAID Log
High risk items
Non-conformance
Current status of Microsoft Solution Partner Designations
Mid-month PMO KPI day
Ensure mandatory processes are being followed to keep compliance score above 95%
Generic/named work forecast is accurate and timely
Billing Period (1st two working days of the month)
Assist in processing monthly billing cycle
Requirements
Undergraduate degree
Good grounding in project management
Proactively takes ownership of project planning, working with other internal teams from requirements through to initial support post-handover to BAU
Good analytical and presentation skills to assimilate large quantities of data and present in a meaningful format for easy consumption
Strong organisation skills, astute attention to detail and the ability to work accurately across multiple deliverables in parallel
A natural problem solver and adept at multitasking
Natural ability to integrate well into a team and build relationships well with senior stakeholders
First class communicator at different levels e.g. peers, client, suppliers and C-level
Develop competences and expertise in both self and others in order to gain a satisfactory standard and deliver results within agreed timescales.
Develop a team atmosphere through hard work, calmness, tolerance and consistency, attempting to fulfil work projects with honesty and integrity.
Be persistent in problem solving, seeking solutions through the expertise of both self and others, researching the facts with care and resolving problems in a timely and thorough manner.
Remain self-controlled when things go wrong and people get agitated or aggressive, be prepared to listen to what others say and feel, deal with conflict in an accommodating manner and use practicality as a method for reaching a solution.
Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets.
Seek direction and authority from others when and if appropriate, and achieve set goals in a non-assertive and efficient manner.
Be firm and persistent when expressing views and provide thoughts and ideas to overcome problems once the situation has been properly debated.
Benefits
~9 Day Fortnight
~ Private Medical Insurance with Vitality Health
~ Medical Cash Plan with Medicash
~ Income Protection & Life Insurance with YuLife
~ EV Car Scheme
~ Workplace Pension with Nest
~ Employee Assistance Programme via Health Assured
~25 days holiday – increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years
~ Holiday Exchange Scheme: buy up to 10 days per annum and sell/carry over up to 5 days
~ Take your Birthday off
In addition we offer, among others, the following cultural benefits
Landmark membership gives you access to dozens of co-working locations around the country
Quarterly and annual star performer awards, voted for by your peers and colleagues
Monthly spot awards where colleagues can nominate you for exceptional performance
Annual professional training budget to support your Personal Development Plan
Monthly 'Glint’ survey to assess colleagues’ engagement levels
Quarterly company meetings with associated social/team building events
Workplace pension scheme with Employer contributions beyond legislated minimum
Regular, meaningful 1-2-1s and performance meetings, at least quarterly, to review and realign your objectives
Free on-site parking, subject to availability
Long service recognition at 5, 10, 15, 20 years and onwards
Unlimited hot and cold refreshments throughout the day in the Reading office
Regular social activities such as a summer event (Pub in the Park ), Christmas event, quiz nights, wine tasting, pub nights, family events, BBQs and so much more
And an award winning culture
