Senior Engineer Homebased

3 weeks ago


London, United Kingdom nPlan limited Full time

We are looking for a Senior Client Risk Engineer to join our team. This is a hybrid position: we are happy for you to work mostly remotely, but you'll visit our office in Whitechapel, London regularly (at least once a month) and will visit client locations.
In this role, you'll utilise technical skills in schedule risk analysis and forecasting, along with a deep understanding of nPlan’s products, to enable clients to achieve valuable outcomes.
You'll collaborate with product and engineering teams to prioritise impactful product enhancements based on client feedback and strategic alignment.
You’ll mentor and manage more junior Client Engineers and own strategic projects to improve our client experience processes.
We are a very fast-growing Series A startup with investors including GV (formerly known as Google Ventures) and Demis Hassabis (founder of DeepMind).
Flexible working hours & locations - so long as you can do our core hours of 11am-3pm GMT Mon-Fri, we’re happy.
Central London office with private roof terrace - though working from home/elsewhere is fine too.
Enhanced benefits package including (for example) private medical insurance, unlimited holiday allowance, annual retreat, enhanced family and sick leave policies.
Senior Client Risk Engineer
You’ll play a leading role in our client-facing team, working within the Client Risk Engineering team and alongside the Customer Success team to embed nPlan within client organisations and help clients maximise the value they get out of nPlan’s products. In addition, you’ll work with the product as well as the commercial team to tackle strategic challenges we face with the goal to improve our product and processes. You will mentor and manage more junior Client Engineers and help them develop and grow.
Our purpose is to inspire the world to forecast correctly and empower it to tackle risk, powered by our deep learning technology and its unique ability to forecast the outcomes of construction projects. We’re on a mission to change how construction projects are planned, managed and executed, and in the process unlock a trillion dollars of new project value for the world through our data-driven forecasting. We’re lucky to work on some of the largest infrastructure projects in the world, which gives us both an opportunity and a privilege to make a significant impact on the world around us, and what it will look like in the future, every day.
Utilise technical skills in schedule risk analysis and forecasting to contribute effectively to client solutions.
Play a leading role in improving product use, messaging and performance.
Bespoke analysis capabilities:
Occasionally undertake specialised, bespoke analyses for clients.
Develop innovative analysis solutions for clients.
Develop analysis strategies that work across groups of clients.
Collaborate with product engineering teams to identify and prioritise high-impact product enhancements.
Work with the Sales and commercial teams to improve the whole client experience from pre-sales to the end of the engagements.

Experience undertaking risk analysis, ideally in a construction context.
You have mentored and managed people and projects, as evidenced either by your professional experience or side projects you have undertaken.
You are great at building rapport with clients and customers.
If you’ve read this far, mention the word “crane” in your application :-)
You have an interest in technology and how it can help solve real world problems in the construction industry.
You can work from anywhere as long as you are able to come to our London office at least once a month.
While the role is remote/hybrid, you could be required to travel both within the UK (usually once a month) and internationally for client meetings (usually once or twice a year).
You’ve undertaken complex risk analysis on major projects and programmes, incl. You are a member of the Institute of Risk Management or Association for Project Management.
You have a qualification in risk management or project management.
You’ve got a technical degree/qualification, ideally in Engineering.
Imagine yourself welcoming a new client, showing them just how our product can help them reach their goals, or diving into deeper technical discussions with our long-term partners. Every day begins with a quick standup meeting – a great chance to catch up with your team, especially when we’re not all in the office. Your first-hand client experience is crucial here, helping us decide which features get the green light. Fantastic benefits package for Health & Wellbeing, Learning & Development, family leave, monthly team meals and more.
We are committed to addressing the diversity problem in the tech industry, and that starts with making sure we have a diverse team where everyone feels at home and can contribute as an equal.
Having time to yourself and a private life is important. We offer a very flexible work environment and a generous holiday policy.
We believe in equality of opportunities and that's why we make sure that these ideas are reflected in our values, and that we really apply these in all aspects of our company culture.



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