Customer Experience Executive
2 weeks ago
- Handling inbound and outbound calls and emails, providing excellent customer service to clients and scheme members
- Resolving customer queries and ensuring all concerns are addressed in a timely manner to ensure maximum satisfaction
- Liaising with internal departments to ensure smooth running of Car Ownership Schemes
- Updating and maintaining customer records accurately in our database, ensuring compliance with data protection regulations
- Escalating complex issues to relevant teams and analysing customer feedback to improve service delivery
- Contributing to the development of training programmes for new starters and actively participating in team meetings and training sessions
- Collaborating with team members to drive customer engagement campaigns and build strong relationships with clients
- Previous experience in a customer-centric role in financial services or a similar industry (Desirable)
- Excellent communication skills, both verbal and written, with a strong focus on customer service (Essential)
- Strong problem-solving abilities, with a proactive approach to finding solutions (Essential)
- Ability to handle multiple tasks efficiently, with a keen eye for detail (Essential)
- Proficient in Microsoft Office and a quick learner when it comes to new technology (Essential)
- Ability to work effectively as part of a team and under pressure in a fast-paced environment (Essential)
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Customer Experience Executive
4 weeks ago
Bury, United Kingdom Car Benefit Solutions Full timeWe're seeking a friendly and enthusiastic Customer Experience Executive to join Car Benefit Solutions, the leading provider of Employee Car Ownership Schemes in the UK. In this role, you'll be responsible for providing outstanding customer service to both our clients and their employees. This is a great opportunity to join a dynamic team and contribute to...
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Customer Experience Executive
2 weeks ago
Bury, United Kingdom Car Benefit Solutions Full timeWe're seeking a friendly and enthusiastic Customer Experience Executive to join Car Benefit Solutions, the leading provider of Employee Car Ownership Schemes in the UK. In this role, you'll be responsible for providing outstanding customer service to both our clients and their employees. This is a great opportunity to join a dynamic team and contribute to...
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Customer Experience Executive
2 weeks ago
Wembley, Greater London, United Kingdom Get-Recruited (UK) Ltd Full timeCUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL LONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You...
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Customer Experience Executive
2 weeks ago
Brent, Greater London, United Kingdom Get Recruited Full timeCUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL LONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You...
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Customer Experience Executive
3 weeks ago
Brent, Greater London, United Kingdom Get Recruited Full timeCUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL LONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You...
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Customer Experience Executive
3 weeks ago
Wembley, Greater London, United Kingdom GetRecruited UK Ltd Full timeCUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL LONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You...
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Customer Experience Executive
3 weeks ago
City of London, Greater London, United Kingdom Get Recruited Ltd Full timeCUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL LONDON UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You will work within...
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Customer Experience Executive
4 days ago
Wembley, Greater London, United Kingdom Get-Recruited (UK) Ltd Full timeCUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You will work within the...
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Customer Experience Executive
2 weeks ago
Wembley, Greater London, United Kingdom Get-Recruited (UK) Ltd Full timeCUSTOMER EXPERIENCE EXECUTIVE - NEW BUILD RESIDENTIAL LONDON - BRENT CROSS UPTO £40,000 + BONUS + EXCELLENT CULTURE Get Recruited are recruiting on behalf of a leading high end company within the real estate industry. Our client work on small and large projects, providing impeccable service and are well known for their excellent customer support. You...
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Customer Experience
2 weeks ago
Greater Manchester, United Kingdom Just Childcare Full timeJoin Our Team as Head of Customer Experience and Revenue Optimization! ?? In June 2021, Just Childcare was acquired by the Partou group of companies, followed by their acquisition of All About Children in September 2022. We will continue to invest significantly in the quality of care that we provide as our offering and the optimisation of our early years...
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Customer Experience Lead
3 weeks ago
Greater Manchester, United Kingdom Page Personnel Sales Full timeAbout Our Client Our client is a prominent player within their sector. Boasting a robust workforce, they are committed to delivering high-quality services to millions of customers across the UK. The company is based in Manchester and is known for its dedication to sustainability and innovation in its operations. Job Description This role would suit...
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Customer Service Executive
4 weeks ago
Oldham, Greater Manchester, United Kingdom Permanent Futures Full timeCustomer Service Executive (Manufacturing) - Oldham Our client are an industry leading manufacturer of engineered components and they are looking to appoint a Customer Support Executive to be the link between the customer and projects teams. The role will involve lots of communication with various internal teams (design, production, supply chain) in order...
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Customer Experience Specialist
2 weeks ago
Audenshaw, Greater Manchester, United Kingdom Brother International Europe Ltd Full timeDirect message the job poster from Brother International Europe Ltd Talent Management Officer at Brother International Europe Ltd | BSc Psychology with Business | CIPD Qualifications About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions....
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Customer Service Apprenticeship
1 week ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
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Marketing Executive
6 days ago
Bury, Greater Manchester, United Kingdom Page Personnel Sales Full timeAbout Our Client The company is a recognised leader in the retail industry. It is a large organisation with a strong international presence and a reputation for providing high-quality products and services. The company is committed to innovation and customer satisfaction and offers a supportive and engaging work environment for its employees. This role...
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Customer Support Executive
3 weeks ago
Manchester, United Kingdom CarFinance 247 Full timeAbout The Role Are you looking for an exciting opportunity within Sales Support at the UK’s number one online car finance business? Here at CarFinance 247, we currently have a fantastic opportunity available for Customer Support Executive to join our vibrant Sales Support team! As a Customer Support Executive, you will be responsible for ensuring...
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Customer Service Executive
4 weeks ago
Manchester, United Kingdom Global Wave Innovations Full timeAre you passionate about delivering exceptional customer experiences and leading a team towards success? We're seeking a dedicated Customer Service Executive to oversee and enhance our customer service operations. **Responsibilities**: - Upsell products or services to customers when appropriate - Lead and manage the customer service team to ensure the...
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Customer Experience Specialist
4 weeks ago
Audenshaw, Greater Manchester, United Kingdom Brother International Europe Ltd Full timeAbout Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all...
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Customer Experience Specialist
4 weeks ago
Audenshaw, Greater Manchester, United Kingdom Brother International Europe Ltd Full timeAbout Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all...
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Customer Service Executive
4 weeks ago
Manchester, United Kingdom Switch Advisors Limited Full timeAre you passionate about providing exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? We're seeking a dedicated and enthusiastic Customer Service Executive to join our growing team! **Responsibilities**: - Respond promptly and professionally to customer inquiries via various face to face channels - Identify and assess...