Retail Sales

4 weeks ago


Northampton Northamptonshire, United Kingdom Advancing People Full time

An exciting opportunity has arisen for two Sales Support Administrators to join a progressive and fast paced company in Northampton
You will be responsible for processing and managing all administration paperwork throughout the sales process alongside ensuring the Sales Team and all appropriate systems, including the CRM, are keep up-to-date with progress.
Performing a pivotal role in the Sales process, excellent communication skills will be essential to working with the Sales Team to keep stakeholders updated and processes moving forward.
Support the sales team with all related sales administration activities including compiling, creating and checking finance documents, quotations and proposals, and ensuring all required documents are available as requested by our lenders;
* Submit finance applications to lenders through online portals;
* Ensure the CRM is kept up-to-date with sales progress and client interaction alongside filing Client information correctly;
* Assist with client onboarding, including KYC checks;
* Answer inbound calls and enquiries, directing to the relevant Account Managers and Sales Executives;
* Complete outbound calls to lenders and banks to help progress sales and request updates alongside chasing suppliers for required details and letterheads;
* Experience providing professional Administration or Sales Administration support is essential;
* Ability to communicate clearly in-person, over email, and on the telephone;
* Ability to pro-actively identify issues and blockages, working with the Sales Team to investigate and resolve in a timely manner to avoid further problems down the line;
* Positive and engaging telephone manner; Strong Microsoft Office skills with experience of using a CRM; knowledge of Xero would be beneficial.
Good commercial acumen;



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