Receptionist
3 weeks ago
Brook Street UK Ltd are seeking a professional, courteous, and efficient receptionist to manage our front desk and provide exceptional customer service to our clients and visitors. The ideal candidate will have excellent communication skills, a friendly and welcoming demeanor, and the ability to multitask effectively in a fast-paced environment.
Responsibilities:
- Greet and welcome clients and visitors in a warm and friendly manner.
- Answer and direct phone calls promptly and professionally.
- Manage inquiries via phone, email, and in-person, providing accurate information and assistance as needed.
- Maintain a clean and organised reception area, ensuring it reflects a professional image at all times.
- Schedule appointments and manage calendars for meetings and events.
- Coordinate with other departments to ensure smooth communication and work flow.
- Handle incoming and outgoing mail and packages.
- Assist with administrative tasks such as data entry, filing, and photocopying.
- Ensure security protocols are followed, including monitoring visitor access and issuing visitor badges.
- Uphold confidentiality regarding sensitive information and maintain discretion at all times.
- Collaborate with colleagues to contribute to a positive work environment.
Requirements:
- High school diploma or equivalent; additional certification in office management is a plus.
- Proven experience as a receptionist or in a similar role.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to prioritise tasks and work efficiently under pressure.
- Attention to detail and accuracy in all tasks.
- Ability to work independently as well as part of a team.
- Previous experience in customer service is preferred.
- Familiarity with office equipment such as printers, fax machines, and phone systems.
Initially the role is starting no the 15th April till 26th April with working hours 9am-4pm in Southampton City Centre. Although extension and other assignments may be available.
For more information, please ring Southampton team.
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