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4 weeks ago
Multiple Customer Service Advisors wanted - Temporary to Permanent position
The Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period.
Easily accessible by public transport
Assess and resolve enquiries, requests and complaints, on the telephone, writing, and through a range of electronic channels
Provide a comprehensive information service to customers and the public
Maintain electronic databases of letters and forms received, information given, services requested and complaints.
Responsible for taking customer payments, giving low level accounts advice, processing invoices and ordering repairs.
44 per hour
Monday - Friday
Rotation shift ( week 1: 07:45 am till 3:45 pm, week 2: 08:45 am till 4:45 pm, week 3: -11 am till 7 pm)
28 days Paid Annual Leave pro-rata (inclusive of statutory holiday)
Overtime Available
Parking on site
Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Possible permanent position following a successful trial period
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