Customer Service Advisor

3 weeks ago

Chippenham, United Kingdom MJ Church Ltd Full time

MJ Church Ltd are looking to recruit the below on a fulltime permanent position based out of our offices based Nr Chippenham.

CUSTOMER SERVICE ADVISOR/OUTSOURCED WASTE DEPARTMENT

Job responsibilities include:

- Provide an excellent level of customer service to new and existing clients.
- Assisting in the day-to-day operations of the department such as completing invoices and job tickets, allocation of work and quoting of new jobs.
- Sourcing prices from new and approved suppliers and maintaining the relationships between companies.
- Ensure compliance documentation for the supply chain is kept up to date and on record.
- Dealing with issues between site and supplier in a balanced way.
- Assisting the sales team with tender documents and pricing.
- Dealing with overflow calls from across the waste division.
- Good telephone skills and calm manner

Training will be given on providing quotes for existing & new customers - strong communication skills and a confident manner are essential for this customer facing role.

Full time on a rolling weekly pattern: 8am - 5pm/ 7am - 4pm alternative weeks.

Full training will be provided

Closing date: Friday 24th November

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,500.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chippenham Wiltshire, SN14 0RN: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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