Sales Team Leader

6 days ago

Tunbridge Wells Kent, United Kingdom James Frank Associates Full time

Our client, a leading business in their field is seeking a Sales Team Leader to join the organization on a full-time, permanent basis. As a Sales Team Leader you will be responsible for managing and overseeing a small sales team, ensuring targets and KPIs are met whilst upholding standards and meeting internal SLAs. The ideal candidate will have a minimum of 2 years’ team leader / management experience, either from an office environment or a Retail / Hospitality background, where you have been used to overseeing a small team whilst working in a hands-on role yourself. This role will be full-time, office-based in the Tunbridge Wells office with parking on-site. Key Responsibilities:

  • Ensure high levels of customer service are met and maintained at all times
  • Guide and drive the sales team to meet targets and ensure a high level of performance
  • Ensure SLAs are met
  • Provide updates to senior management on the performance of the team and any improvements that could be made
  • Ensure all team administration tasks are carried out with a high level of accuracy and attention to detail
  • Build and maintain relationships across the business with other departments and third parties
Key Experience:
  • A minimum of 2 years’ experience managing and leading a small team, whether it be in an office environment, Retail or Hospitality
  • Previous experience in a sales environment is highly desirable
  • Excellent with customers, confident liaising both over the phone and face to face, maintaining a high level of customer service at all times
  • Highly motivated individual, able to lead a team of others
  • Confident administrator, ensuring all work is maintained with the highest accuracy at all times
  • Confident being the go-to for the team, able to deal with issues within the department
  • Organized individual
This is an excellent opportunity for a Sales Team Leader to join a thriving business who are leaders within their field, where you will be able oversee a small team whilst meeting targets and KPIs, ensuring strong performance from those around you. Candidates from all industries will be considered. CVs are being reviewed, so please apply now for immediate consideration

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