Customer Training Support Advisor
5 days ago
January start, and hybrid working available.
We have a new position open for a Customer Service Representative to join our leading financial helpdesk, either in our Investment or Pension department.
8 million clients and support them through inbound calls and written correspondence. This is not a sales role. You'll receive in-house training and work across the business to be able to help clients with complex operational, investment-based or pensions and retirement-based queries.
This role would suit someone who has experience in service-related roles, and who is looking to develop their professional career in Financial Services and Wealth Management.
You will join our tailored training programme that involves side-by-side coaching, interactive workshops on HL's products & services, the systems we use and much more.
I have benefited from both the in-house training as well as the encouragement and sponsorship of both the company and my managers to undertake external qualifications. Charlie who has been promoted to Head of Pension Helpdesk. "Starting my career at HL's Helpdesk was a fantastic opportunity for me. It allowed me to gain a comprehensive understanding of our business, products, clients, and the broader financial landscape. The skills and knowledge I acquired during my time on the Helpdesk propelled my progress across various departments."
Starting salary from £24,610 full-time (37.5 hours), permanent contract
Helping clients make the most of their money and improve financial resilience for them and their families
Solving client queries on HL's investments, products and services by phone, email or virtual chats
Delivering a tailored, professional, empathetic, and outstanding level of service at every interaction
Supporting the team's risk and control activities to ensure good client outcomes and risk management culture
We invest in our teams - we don't require you to have a background in financial services. Be results driven, motived by performance
Able to use MS office (Outlook, Word, Excel)
A great opportunity to visit our central office and see what it's like to work here.
This role is based in our Bristol head office, BS1 5HL. The working hours we offer are Monday to Friday between 8am to 6pm with one in three Saturdays from 9.30pm, you will have a rota within these hours.
We support hybrid working once you have successfully completed your training and have passed your probation.
We're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save and invest with confidence.
We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
Annual pay review
~25 days* holiday plus bank holidays and 1-day additional Christmas closure
~ Option to purchase an additional 5 days holiday**
~ Flexible working options available, including hybrid working
~ Enhanced parental leave
~ Pension scheme up to 11% employer contribution
~ Sharesave scheme - have a real stake in HL's future
~ Income Protection and Life insurance (4 x salary core level of cover)
~ Private medical insurance*
~ Health care cash plans - including optical, dental, and outpatient care
~ Help@hand - confidential support including mental health counselling and remote GP
~ Variety of travel to work schemes with bike storage and shower facilities
~ Inhouse barista and deli serving subsidised coffee and sandwiches
~ Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
-
Customer Training Support Advisor
1 week ago
United Kingdom Pets Choice Full timeJob Title: Consumer Care Advisor Location: Yatton, Somerset Job Type: Full Time, Permanent Pets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through continuous and sustainable growth, with ambition to be...
-
Customer Training Support Advisor
2 weeks ago
United Kingdom Reed- UNLIMITED Full time €24,624Customer Service Advisor SALARY: £24,624 HOURS: Full-time Maximum of 4 out of 7 days (based on a Monday-Sunday week) Maximum of 50% weekend days over a 4 week period Maximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 50% weekend days over a 4 week period START DATE: 27th January 2025 We're currently looking for...
-
Customer Training Support Advisor
5 days ago
United Kingdom Reed- UNLIMITED Full timeFlexible Mixed Maximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 25% weekend days over a 4 week period We're currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. You'll take inbound customer calls and doing your best to help the...
-
Customer Training Support Advisor
5 days ago
United Kingdom Reed- UNLIMITED Full timeMaximum of 4 out of 7 days (based on a Monday-Sunday week) Maximum of 50% weekend days over a 4 week period We're currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. You'll take inbound customer calls and doing your best to help the person at the other...
-
Customer Training Support Advisor
5 days ago
United Kingdom Reed- UNLIMITED Full timeMaximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 50% weekend days over a 4 week period We're currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. You'll take inbound customer calls and doing your best to help the person at the other...
-
Customer Support Advisor
6 months ago
United Kingdom Succeed Recruitment Solutions Full timeSalary and benefits £21,000 plus travel industry incentives & excellent benefits Contract length Permanent, Full time Locations UK wide and home-based Show all locations **Locations**: **Customer Support Advisor - Homebased UK Wide** is available in the following locations: - Home-based - England - Bedfordshire - Berkshire - Bristol -...
-
Customer Service Advisor
4 weeks ago
united kingdom Gleeson Recruitment Group Full timeCustomer Service Advisor (Financial Services) Birmingham (Hybrid - Up to 3 Days from Home) £25,000 per annum Permanent, Full-Time, Monday - Friday (Hybrid working) GRG are pleased to be partnering with a well-established financial services company based in the heart of Birmingham, committed to providing outstanding support and service to their...
-
Customer Experience Advisor
4 days ago
United Kingdom DFS Full timeJob DescriptionThe Customer Experience Advisor will work closely with the team to provide a warm and welcoming experience for our customers. This will involve becoming a DFS expert on our range of products, from sofas to fabrics and leathers. A key aspect of this role is to use your natural enthusiasm and passion to bring our products to life, demonstrating...
-
Customer Service Advisor
2 weeks ago
united kingdom Strive Supply Chain Services Ltd Full timeStrive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations. Customer Service Advisors£25,740 + BenefitsSuffolkOur client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a Customer Service...
-
Customer Service Advisor
2 weeks ago
United Kingdom Strive Supply Chain Services Ltd Full time €25,740Strive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations. Customer Service Advisors £25,740 + Benefits Suffolk Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a Customer...
-
Technical Advisor
4 weeks ago
United Kingdom WALLACE HIND SELECTION LIMITED Full timeAs a well-established manufacturing business who are market leaders in flooring adhesives in the UK and market challengers in Europe, we are experiencing growth and adding to our team in the Netherlands. This Technical Sales / Distribution Manager role is ideally suited to flooring contractors, representatives or project managers looking to make a move into...
-
Customer Service Advisor
1 week ago
united kingdom Pets Choice Full timeJob Title: Consumer Care AdvisorLocation: Yatton, SomersetSalary: CompetitiveJob Type: Full Time, PermanentAbout us:Pets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through continuous and sustainable growth, with...
-
Customer Service Advisor
1 week ago
United Kingdom Pets Choice Full timeJob Title: Consumer Care Advisor Location: Yatton, Somerset Salary: Competitive Job Type: Full Time, Permanent About us: Pets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through continuous and sustainable...
-
Parts Advisor
3 weeks ago
united kingdom Octane Recruitment Full timeHGV Parts advisorHeathrow42.5 Monday to Friday, 1 in 4 Saturday mornings 7am to 12 Noon paid at x 1.5Salary 28,500 - £32k basic OTE with bonus £32-36kRef : OC18517I am currently seeking an experienced HGV Parts Advisor to join our client in Heathrow. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied...
-
Parts Advisor
4 weeks ago
United Kingdom Octane Recruitment Full timeHGV Parts advisor Heathrow 42.5 Monday to Friday, 1 in 4 Saturday mornings 7am to 12 Noon paid at x 1.5 Salary 28,500 - £32k basic OTE with bonus £32-36k Ref : OC18517 I am currently seeking an experienced HGV Parts Advisor to join our client in Heathrow. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are...
-
Advisor services
5 days ago
United Kingdom Reed- UNLIMITED Full time €24,539Flexible Working Options Hybrid Working Join our fantastic Customer Service team… Senior Customer Service Advisor HOURS: Full Time (35 hours) Flexible Mixed Maximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 25% weekend days over a 4 week period Do you want to be part of a team that supports our vulnerable...
-
Customer Service Advisor
4 weeks ago
United Kingdom Pets Choice Full timeJob Title: Consumer Care Advisor Location: Yatton, Somerset / Hybrid Working from Home Salary: Competitive Job Type: Full Time, Permanent About us: Pets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through...
-
Service Advisor
2 weeks ago
united kingdom Holt Recruitment Ltd Full timeService Advisor – Manchester - £30,000 + Bonus – Main Dealership Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Manchester The Service Advisor role comes with a competitive salary of 30,000 plus bonus with an excellent benefits package.Company Benefits...
-
Concierge Advisor
4 weeks ago
United Kingdom Build Concierge Full timeConcierge Advisor Excellent salary dependent on experience Leeds 15 – on-site parking Full Time – office based Excellent salary with opportunities for progression and growth ~30 days of holiday to promote work-life balance ~ A supportive, team-oriented culture that fosters both personal and professional development Are you ready to join an...
-
Sales & Service Advisor (Holiday Advisor)
2 weeks ago
United Kingdom iSupply Recruitment Ltd Full timeWe're on the hunt for a Sales & Service Advisor to be the face of our client's business and brand. Build meaningful customer relationships while flexing your sales and service skills. Solve challenges creatively, making each day fresh and rewarding. The thrill of driving sales and growing your career. A role that blends technical savvy with...