Training Services Consultant
2 weeks ago
Service Advisor
Do you have a knowledge and understanding of Agricultural and Farming machinery?
Do you have an interest in providing advice and support within a dealership?
Salary and Benefits Package:
~£Holiday - 21 days + bank holidays.
~ Company vehicle, mobile phone, laptop and IT based applications.
~ At times the post-holder will be expected to perform duties outside of this job description in order to ensure the maintenance of a high-level service to our customers.
~ Auto-enrolment pension as standard.
~ Company sick pay after 12 months service.
This is a permanent full-time position.
Opening hours 8am - 6pm weekdays, 8am - 1pm Saturdays.
Saturday working on rotation.
We are looking for a personable service advisor to act as the liaison between customers and service technicians.
Ensure customer service by working with customers to determine their vehicle issues.
Consult with technicians regarding necessary repairs and possible alternatives.
Use your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answer questions about service outcomes and scheduling, and booking appointments.
Call customers to advise them about service changes.
Maintain positive customer relationships to ensure repeat business.
Ensure all details on services rendered and costs are related to customers, and processing their payments.
Liaise with service technicians about parts ordering and ensuring parts are available when needed.
Excellent customer service and communication skills.
Full UK driving licence
The Industry (Key Words): Service advisor jobs, service adviser jobs, workshop adviser jobs, dealer adviser jobs, agricultural advisor jobs, workshop advisor jobs, workshop technician jobs, workshop engineer jobs, service jobs, customer service jobs.
Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
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