Head of Process Improvement
1 month ago
Hybrid Working Model
Competitive Salary plus Benefits
Process & Governance is a newly created capability within Planning, Process & Insights to sit alongside Enterprise Planning and Business Insights at the heart of the DCC. You will work closely with DCC Senior Leadership, programme teams and functions including Operations, Commercial, Finance and Technology as well as external service providers and governing bodies.
For the process element, a key success factor will be to ensure they are simple, effective, scalable and repeatable so that they can be operated in the most cost efficient and flexible way. Ensure processes are repeatable, scalable and automated with standards and templates in place for all operating processes and clear performance standards for all internal and external parties.
Working across the Planning, Process & Insights function, ensure interfaces between Process Improvement and other DCC processes work efficiently and effectively.
Manage a complex stakeholder landscape to ensure a consistent understanding of programme planning and performance and associated risks across SEC, BEIS, Ofgem and internal stakeholders.
As a member of the Planning, Process & Insights leadership team, actively contribute to effective leadership, development and engagement across the wider team.
Attention to detail and an analytical ability to help propose solutions to problems and appropriately prioritise activities.
Industry recognised certification preferred but not essential, subject to experience.
Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.
Pereira@capita.Capita Opportunity Statement:
The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors.
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