Facilities Manager

2 weeks ago

London, United Kingdom Pure Sports Medicine Full time

40 hours per week Monday to Friday.

Normal hours of work 09:00-18:00 with one hour for lunch. As Facilities Manager some unsociable hours may be required. 

Your working hours are subject to reasonable changes, and you are expected to be flexible according to the needs of the Company. From time to time, cover within the wider operations team may be required.

Business Function: Operations

Reports to: Group Operations & Compliance Manager 

Place of Work: All x8 London based clinic locations

Salary: Competitive

Start date: asap

Main Duties and Responsibilities  

The Facilities Manager is responsible for overseeing all aspects of facility management across all PSM clinics, including cost control and the delivery of operational efficiencies. The Facilities Manager will be responsible for managing servicing contracts, overseeing all building/project repairs, budget management, fostering excellent relationships with all landlords and vendors, conducting clinic walk rounds, demonstrating exceptional attention to detail, responsiveness, and problem-solving abilities whilst ensuring all CQC and health and safety requirements are met from a facilities perspective.

Responsibilities  

Servicing and Contracts Management:  

  • Oversee all servicing contracts for facilities and equipment, including all plant, gym equipment, clinical / medical equipment and computer equipment. 
  • Ensure that Service Level Agreements are negotiated, reviewed, renewed, and executed efficiently and cost-effectively. 
  • Monitor the performance of service providers and ensure adherence to contractual agreements and service level expectations. 

Building and Equipment Repairs:  

  • Coordinate and oversee repairs and maintenance of buildings and equipment across all clinic sites, including all plant, gym equipment, clinical / medical equipment and computer equipment. 
  • Develop and implement preventive maintenance programs to minimise downtime and ensure optimal functionality of facilities and equipment. 
  • Respond promptly to repair requests and emergencies, coordinating with relevant landlords and onsite managers to resolve issues in a timely manner. 

 

Budget Management:  

  • Successfully manage the facilities budget, including forecasting and review of expenses related to maintenance, repairs etc. 
  • Identify cost-saving opportunities and implement strategies to optimise spending while maintaining high-quality standards. 
  • Regularly review budget reports and provide updates to senior management. 

 

Relationships with Landlords and Vendors:  

  • Review all property leases with each Landlord to fully understand the responsibilities of the Company versus the responsibilities of the Landlord. 
  • Cultivate and maintain positive relationships with landlords, property managers and vendors to ensure smooth operation of facilities. 
  • Negotiate service contracts to secure favourable terms and conditions. 
  • Address any facilities related issues or disputes with landlords or vendors in a diplomatic and efficient manner, escalating where required.

 

Clinic Walk Rounds:  

  • Conduct bimonthly walk rounds of clinic facilities to assess cleanliness, safety, and overall condition. 
  • Identify any maintenance or repair needs and prioritise action items based on urgency and impact on clinic operations. 
  • Collaborate with clinic staff to address any facility-related concerns or suggestions for improvement. 

 

Attention to Detail:  

  • Maintain meticulous records of facility inspections, repairs, and maintenance activities. 
  • Ensure compliance with regulatory requirements and industry standards related to facility management and safety. 
  • Pay close attention to detail in all aspects of facilities management to uphold the highest standards of quality and professionalism. 

 

Measuring Success:  

  1. Timely response to facilities and equipment issues (internal SLA agreed with which to measure performance against) 
  2. Budget control (performance against budget) 
  3. Capex control (management of costs relating to facilities / capex projects) 
  4. Staff survey (customer feedback) 

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