Aftersales Manager

2 weeks ago

Newbury Berkshire, United Kingdom Marshall Motor Group Full time

Job Description Aftersales Manager – Volkswagen Newbury
Hours: Monday to Friday 8am-6pm, 45 hours per week
Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place
Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.

Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.

As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

We are seeking an experienced Aftersales Manager for Marshall Motor Group’s for Volkswagen Newbury. Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and offers the right candidate an excellent career development opportunity.

To support you in your personal development and growth, you will have full access to Marshall Training to help you build on your current skillset and further your career through our training and development and succession plan.


As an Aftersales Manager, you will have overall accountability for people and financial performance for your assigned dealership. Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
Oversee the service, parts, managing stock control and assets
Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements


Given the nature of our Newbury dealership, it is essential that you have strong aftersales leadership experience within a Franchise, with knowledge across service and parts.

A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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