Current jobs related to Senior Customer Service Advisor - Reading Berkshire - CCA Recruitment Group
-
Bodyshop Customer Service Representative
7 hours ago
Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeBodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...
-
Bodyshop Customer Service Representative
5 hours ago
Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeBodyshop Advisor / Customer Service Advisor RoleWe are seeking an experienced Bodyshop Advisor to join our team in Reading. As a Bodyshop Advisor / Customer Service Advisor, you will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.Key Responsibilities:Liaising with third party companies such as...
-
Customer Service Advisor
2 weeks ago
Berkshire, United Kingdom Tru Talent Full timeCustomer Service Advisor Basic Salary: Up to GBP30,000 (DOE)Working Hours: 7:30 am - 17:00 pm Monday - Friday (occasional Saturday)Location: SloughNew vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for...
-
Bodyshop Customer Service Representative
2 weeks ago
Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeWe are seeking an experienced Bodyshop Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Bodyshop Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Meet and greet customers, manage bookings, and maintain a courtesy car diary.Liaise with...
-
Customer Service Advisor
3 months ago
Reading, United Kingdom MB Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Service Advisor** join their business based out of their **_** Dealership. The **Customer Service Advisor** is responsible for delivering excellent customer service and retention within their centre. This is a fantastic opportunity for an experienced customer service...
-
Customer Service Advisor
4 months ago
Reading, Berkshire, United Kingdom Mobilize Financial Services - UK Full timeWe are looking for a Customer Service Advisor to come and join our newly established Select Lease by Mobilize team in Reading. In this role you will be the contact between both customers and suppliers, internally and externally. We are looking for someone with a personable manner but also someone with a great attention to detail! What will you do: Respond...
-
Customer Service Advisor
4 months ago
Reading, Berkshire, United Kingdom Mobilize Financial Services - UK Full timeWe are looking for a Customer Service Advisor to come and join our newly established Select Lease by Mobilize team in Reading. In this role you will be the contact between both customers and suppliers, internally and externally. We are looking for someone with a personable manner but also someone with a great attention to detail! What will you do: Respond...
-
Customer Service Advisor
7 days ago
Reading, Berkshire, United Kingdom Mobilize Financial Services - UK Full timeWe are looking for a Customer Service Advisor to come and join our newly established Select Lease by Mobilize team in Reading. In this role you will be the contact between both customers and suppliers, internally and externally. We are looking for someone with a personable manner but also someone with a great attention to detail! Please note that training...
-
Customer Service Advisor
7 days ago
Reading, Berkshire, United Kingdom Mobilize Financial Services - UK Full timeWe are looking for a Customer Service Advisor to come and join our newly established Select Lease by Mobilize team in Reading. In this role you will be the contact between both customers and suppliers, internally and externally. We are looking for someone with a personable manner but also someone with a great attention to detail! Please note that training...
-
Customer Service Advisor
1 month ago
Reading, United Kingdom Pertemps SSDC DDT Full timeCustomer Service Advisor This role is an interesting and varied position, assisting in a volume recruitment campaign. Pertemps Managed Solutions, based on the Basingstoke Road in Reading, are looking for a number of Customer Service Advisors to work Monday to Friday in our office assisting with our large recruitment campaigns. We are looking for an...
-
Customer Service Advisor
2 months ago
Reading, Reading, United Kingdom Carbon 60 Full timeCUSTOMER SERVICE ADVISORCarbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Reading on a temporary ongoing basis.ROLE: Customer Service AdvisorSALARY: 14 p/h, circa 27,000 per annumJOB TYPE: Ongoing contract, initially 3 months with extension likelyLOCATION: Reading (RG1)HOURS: Full time, 37 hours,...
-
Customer Service Advisor
3 weeks ago
Reading, United Kingdom Pertemps SSDC DDT Full timeCustomer Service AdvisorThis role is an interesting and varied position, assisting in a volume recruitment campaign. Pertemps Managed Solutions, based on the Basingstoke Road in Reading, are looking for a number of Customer Service Advisors to work Monday to Friday in our office assisting with our large recruitment campaigns.We are looking for an immediate...
-
Customer Service Advisor
3 weeks ago
Reading, United Kingdom Pertemps SSDC - DDT Full timeCustomer Service AdvisorThis role is an interesting and varied position, assisting in a volume recruitment campaign. Pertemps Managed Solutions, based on the Basingstoke Road in Reading, are looking for a number of Customer Service Advisors to work Monday to Friday in our office assisting with our large recruitment campaigns.We are looking for an immediate...
-
Customer Service Advisor
4 months ago
Reading, United Kingdom Wild Recruitment Agency Full timeDo you have a passion for customer service and believe you can provide an excellent experience? Are you looking for a new challenge and looking for the next step in your career? Do you have experience dealing with customers over the phone? If you are look no further, we have a great opportunity for you as a Customer Service Advisor working with our large...
-
Customer Service Advisor
1 month ago
Reading, United Kingdom Pertemps Managed Solutions Full timeCustomer Service Advisor This role is an interesting and varied position, assisting in a volume recruitment campaign. Pertemps Managed Solutions, based on the Basingstoke Road in Reading, are looking for a number of Customer Service Advisors to work Monday to Friday in our office assisting with our large recruitment campaigns.We are looking for an...
-
Customer Service Advisor
4 months ago
Reading, United Kingdom Orsomjobs Full time**Salary** - £23,000 - £25,000 per annum **Location** - Reading, Berkshire - Due to location you must have your own transport **Are you an experienced Customer Service Advisor, looking for your next opportunity?** **What will you be doing as a Customer Service Advisor?** - Answering incoming calls - Working with the sales team supports ongoing...
-
Customer Service Advisor
4 days ago
Reading, United Kingdom ASI Recruitment Full timeThe difference between ordinary and extraordinary is that little extra.' ― Jimmy Johnson Customer Service Advisor – Automotive Industry No Experience Needed! Up to £28k Basic + Uncapped Bonus Monday to Friday – No Weekends! 24 Days Holiday + Bank Holidays Reading Area Are you looking for an opportunity to grow your career in a...
-
Customer Service Advisor
4 weeks ago
Slough, Berkshire, United Kingdom Links Recruitment Ltd Full timeCustomer Service Advisor Are you passionate about the art industry and looking for your next step as a customer service advisor?... We have an exciting opportunity to work for our client based in Colnbrook who ships all things art around the UK. Main Duties Include: Taking inbound calls to the art team – liaising with galleries, agents, artists, and...
-
Customer Service Advisor
3 months ago
Reading, United Kingdom SwimExpert Limited Full time**Customer Service Advisor**: - £21,000 - £24,000 We have fantastic opportunities for experienced Customer Service Advisors that have excellent administration, organisational and time management skills to join a rapidly growing company. The roles are ideal for motivated self-starters with the desire to succeed who will relish the idea that their work...
-
Automotive Service Advisor
1 week ago
Reading, Reading, United Kingdom Wheelchair Transport Service, Inc. Full timeWe are recruiting a Service Advisor for a Prestige Dealership Group. This is a unique Service Advisor role, as you operate more as a consultant than a service receptionist.Key Responsibilities:Prestige brand with full training and service accreditation, recognised to be at the best level.Requires the best advisors at the highest standard£41,000 OTE plus a...
Senior Customer Service Advisor
4 months ago
Role: Senior Customer Service Advisor
Location: Calcot, Reading Salary: Up to £29,000 DOE + bonus + benefits Hours: 37.5 hours per week Shifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm I am working with a leading brand client to support the in recruiting a permanent Senior Customer Service Advisor for their offices in Calcot, Reading. To assist each customer with highly individualised customer care. As well as answering simple or complex customer questions, the Senior Customer Service Advisor is fully empowered to provide bespoke solutions, which ensure that every customer received customer excellence with each interaction. The role offers great development opportunities for the future. Do you have experience working within customer excellence? Do you love to go the extra mile for customers? We believe that employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events, and regular access to experience our amazing products with an Annual Bonus based on company performance. Experience required for the Senior Customer Service Advisor role: Proven customer support experienceStrong phone contact handling skills and active listening
Able to work effectively in a team
Experience working within a fast-paced environment
Proficient with MS Office and familiar with CRM systems and practices
High level of verbal and written communication
Customer orientation and ability to adapt
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Highly motivated and resilientDuties of the Senior Customer Service Advisor: Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions
To receive calls and correspondence, which may be requests for information, complaints and assistance or anything associated with products
To build up and continuously update individual specialist knowledge in relation to products, strategy and relevant regulatory compliance e.g. FCA
To build relationships with other sites and involving them in all matters relating to their customer.
To ensure that all goodwill gestures are individual, tailored and reflect the inconvenience the customer has experienced
Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutionsPlease follow the link to apply for this Senior Customer Service Advisor role based on Calcot, Reading #J-18808-Ljbffr
