Customer Service Advisor

6 months ago


Reading, United Kingdom SwimExpert Limited Full time

**Customer Service Advisor**:

- £21,000 - £24,000

We have fantastic opportunities for experienced Customer Service Advisors that have excellent administration, organisational and time management skills to join a rapidly growing company.

The roles are ideal for motivated self-starters with the desire to succeed who will relish the idea that their work will make a real difference to the growth of the company.

You will join one of our small teams, either:

- **Customer Services - Existing Customers**

**Customer Services - New Enquiries**

You'll will handle new enquiries to help potential customers learn more about our services and to select the right options for them. For this team we are looking for people experienced in converting prospective enquiries into new customers, using their enthusiasm, warmth and skill to do so.

**IDEAL CANDIDATES**
- have excellent organisational skills, time management abilities with a strong eye for detail
- have excellent telephone, written and interpersonal communication skills
- have excellent customer service skills and the ability to build strong relationships

This positions are available as full time roles (or near full time from 30 hours if you prefer). As a seven day a week trading business weekend working, allocated to the team on a rota basis, is required as part of the role.

**COMPANY BACKGROUND**

Our office team is based in Central Reading in lovely offices not far from the railway station and also with plenty of free parking available if you drive.

NO AGENCY CALLS PLEASE (that's no agencies please)

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Application question(s):

- Which team would you prefer to join (customer service or new enquiries) or do you have no preference? If you have a preference, why do you think you would be best suited to this team?

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person



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