Digital Innovations Developer

2 weeks ago

United Kingdom Teenage Helpline Full time

At Teenage Helpline , we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK

Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.

All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work

We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.

About the role

As a Digital Innovations Developer, you’ll be part of our dynamic team dedicated to uncovering the next big digital breakthroughs.

The role involves communication with other Teenage Helpline team members; researching new technologies; reviewing and updating existing application portfolio; prototyping; developing solutions; creating technology education and awareness material for volunteers and cross-team collaboration.

Responsibilities

  • Turn concepts into reality. Build prototypes, test hypotheses, and iterate.
  • Strong familiarity with and use of Microsoft 365 and Azure products.
  • Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
  • Investigate emerging technologies that could have a use case within our charity, primarily supporting our volunteers.
  • Develop and maintain web and mobile solutions using cutting-edge technologies.
  • Create responsive, user-friendly interfaces.
  • Develop technology use cases and collaborate with stakeholders to implement solutions and update existing applications and processes.
  • Create awareness around new technologies being adopted by the charity, highlighting value.
  • Engage in cross-disciplinary discussions, brainstorming sessions.
  • Promote best practices such as adhering to the project's software development lifecycle requirements.
  • Reporting key updates and results to the Digital Innovations Development Team Lead.
  • Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.

Skills

  • Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
  • Passion for researching new technologies, presenting how they can create value for Teenage Helpline’s operations through use cases.
  • Strong verbal and written communication skills.
  • Organisational skills and the ability to ensure set tasks are delivered on time.
  • Ability to plan and manage time effectively.
  • Experience working with others in a team.
  • Software engineering, programming, website development and software development understanding.
  • Strong familiarity with and use of Microsoft 365 and Azure products.
  • Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.

Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.

The Process

Our hiring process typically has threestages

  1. Video or WrittenApplication (when applicable)
  2. Interview with the Talent Team
  3. Interview with the Hiring Manager

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

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