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Qualified Dental Nurse/ Receptionist, Full Time

4 months ago

Windsor Berkshire, United Kingdom Portman Dentex Full time

Are you passionate about Dentistry and putting smiles on people's faces?

Then Windsor Centre for Advanced Dentistry is the place for you.

Windsor Centre for Advanced Dentistry is a beautiful practice based in Windsor, containing a 5 surgeries practice, 4 clinicians, hygienist, PM, receptionist, 4 dental nurses.

This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. We are a high-end private dental practice located in the heart of Windsor. This role would suit somebody who loves interacting with people, enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable but full induction and training will be provided.

They have been apart of a big merger between Portman Dental Care and Dentex. Bringing together two of the UK's leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group's in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux. Scaling together the strength of our businesses will enable us to continuously invest in building excellence in customer service and support to our practices and teams. Our ambition is to become the dental partner of choice and undisputed leader in high-quality dental care.

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Dental Nurse/ Receptionist will be a key part of the practice team. They will have great team support in a busy Restorative, Aesthetic & Implant Dentistry Practice; being provided with immense management support. Autonomy to arrange the surgery, but also the opportunity to work alongside our Dentists, with great personalities.

They will get to experience amazing patients, displaying the upmost respect and every individual recognizes and values the support staff- admin & nurses.

What we need from you:

Understand the vision and brand message for the practice
Front of house and receptionist duties; telephone management including booking and rescheduling appointments
Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
Processing payments and recording daily takings
Opening and closing the practice
Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
Follow all practice systems and procedures
Any other ad hoc responsibilities as reasonably requested
General Dentistry Knowledge

Benefits

Auto enrol pension scheme
24/7 access to free Employee Assistance Programme
20 day holiday allowance plus bank holidays (pro rata)
Dental allowance and eye care vouchers for VDU users
Career opportunities across the Dentex Health group
Techscheme, the option to buy tech through salary sacrifice
My Healthy discounts - get discounts on Gyms and online retailer

What we need from you

Good communication and customer service skills, keeping patient satisfaction in mind
Excellent professionalism and relationship building skills
Able to work intuitively and adapt to change
Strong work ethic, teamwork ability with an enthusiastic people-first attitude
High levels of attention to detail
Proficient user of the EXACT dental software and Microsoft package
GDC Registered

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