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Cloud Programme Manager

3 months ago

London, United Kingdom NTT DATA Business Solutions Full time

About NTT DATA Business Solutions: NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group, a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries. We combine a global reach with local intimacy to offer premier professional SAP services, ranging from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes, whether you are a multinational corporation or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth in your SAP strategy and operations. Our clients trust our deep experience and proven approaches—all around the world.

Job Summary:
The S/4HANA Public Cloud Senior Programme Manager is a senior position within the Cloud Delivery Practice – S4PC, a strategic growth area for NTT DATA Business Solutions. The S/4HANA Public Cloud Senior Programme Manager will be responsible for the success of our projects, from estimation and planning through to execution and customer satisfaction. The ideal candidate will have experience in both the Professional Services and Software industry and will be familiar with the challenges of delivering projects to a large and diverse customer base.

This role focuses on ensuring the delivery of high-quality projects now, while also looking ahead to work with the Practice Director to develop a best-in-class delivery team across the S/4HANA Public Cloud product portfolio. With direct reports of our Cloud Delivery project managers, we require a candidate who has strong expertise in project delivery and experience in executing roles successfully as Programme Director. The ability to engage at the executive level with proactive Steerco meeting engagement on our major programmes is essential. Building and sustaining a strong PM team will be key, with the ability to mentor team leads on appropriately undertaking Steerco meetings and guiding our projects to success. The role will entail a personal utilization target of 60%.

Working across the S4PC delivery team, this role will include responsibility for accurate forecasting, reporting on non-productive time spent on our implementations across his/her portfolio of projects, and advising the Public Cloud Director on improvement programmes, including automation within our deliveries. Ultimately responsible for the health of your programmes, you will ensure we have a Path to Green for any Amber and Red projects and will be responsible for lessons learned and improvements to our delivery methodologies, aligned with the Enterprise Team for learning and consistency. Project governance across all our practices needs to be consistent, and you will create a strong governance template for all services delivery, assisted by our governance coordinator.

Duties/Responsibilities:
Act as a Senior Programme Manager across multiple programmes, guiding NDBS and Customer delivery teams on their S4PC journey.
Responsible for handling programme escalations and establishing a clear path to green on your programmes.
Support the Cloud Delivery Director on wider practice initiatives, contributing to practice and team development.
Ensure that all internal processes are met (time, quality) in regard to reporting and scope management.
Support the Sales Team on Bids by reviewing Statements of Work (SOWs) and engaging with potential customers.
Lead by example: Inspire and lead the PM function to deliver excellence consistently.
Manage customer expectations and ensure customer satisfaction is at the heart of our delivery approach.

Supervisory Responsibilities:
Line management of the PM Team Leads, with responsibility for your assigned programmes.
Ownership of the development plans for the PM Team.

Required Skills/Abilities:
~10+ years of experience in the Professional Services or Software industry.
~ Experience in delivering projects to a large and diverse customer base.
~ Experience leading a team of Project Managers or PMO.
~ Strong leadership and communication skills (including written and verbal English).
~ Ability to work effectively with a team of cross-functional stakeholders.
~ Excellent problem-solving and analytical skills.


Benefits:
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us?
We’d love to hear from you.

We offer a range of benefits designed to support your well-being, career growth, and work-life balance:

~ Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
~ Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
~"Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
~ Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
~ Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
~ Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
~ Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
~ Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
~ Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
~ Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.