ICT Service Support Engineer
1 month ago
Alexander Dennis Limited (ADL) is Britain’s biggest bus builder and the world’s largest manufacturer of double deck buses with a strong presence in the UK, Ireland, USA, Canada, Mexico, Europe, Hong Kong, Singapore and New Zealand. Location: Remote in the UK - Frequent travel will be required to our various UK sites.
We are transforming public transport globally by designing, manufacturing, and servicing greener, more eco-friendly, buses and coaches.
Our people are our biggest asset, making us the hugely successful company we are. Giving you more time at the weekend to do the things you love with the people you love.
A 37-hour working week, with flexible working options, giving you that much needed work/life balance.
Annual leave entitlement which increases with tenure.
Pension scheme to help you save for the future.
Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life.
Cycle to work scheme, discounted gym membership, and regular meditation sessions as your health and wellbeing is important to us.
A fantastic opportunity for an IT Service Delivery Engineer - Cyber This key Cyber role within the IT Service Delivery team and is a subject matter expert in client facing systems, to implement and manage all Cyber Security aspects of the end user device management. Working with the Cyber IT Security Manager to implement the correct processes and policies across the business.
Support the creation of hardened Windows client images, as well as owning deployment technologies.
Support the desire to increase the response and rebuild processes for client machines.
Develop new processes with the Cyber IT Security manager to improve Cyber resilience.
Excellent written and verbal communication skills to communicate complex scenarios to non-IT team members.
Keep technical knowledge and experience within client facing systems within the Microsoft stack.
Ability to complete projects with minimal/no supervision.
Implement security measures and operate software to protect systems and information client facing systems.
Experience of managing Microsoft 365 environments, email filtering and large file transfer apps.
Full life-cycle implementation and management of clients such as Windows 10, 11, Android and iOS.
Proven experience of issue identification, problem definition, solution identification and implementation.
Due to the volume of vacancies and applications, we would prefer that you submit your application online. Explore more InfoSec / Cybersecurity career opportunities
Find even more open roles in Ethical Hacking, Pen Testing, Security Engineering, Threat Research, Vulnerability Management, Cryptography, Digital Forensics and Cyber Security in general - ordered by popularity of job title or skills, toolset and products used - below.
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